To leave a review you need to be logged in
Reviews 818
David Jones
Sep 12,2023Good quality products that complement make our new garden. Pergola very well constructed and enjoyable to sit under. Imagine will use all year round with matching outdoor seating and fire pit table. Harbour House service exceptional well recommend
Helen
Sep 10,2023My new Lunar sofa is beautiful and we are so happy although it was pretty expensive! Customer service excellent and delivery fast! Would definitely buy from this company again xx
Stephanie Costin
Sep 09,2023Amazing service today from Tatiana. I’ve had a canter lever parasol and cover for at least 2 summers and have been extremely happy with it. However earlier this afternoon my miniature dachshund, Norman decided that chewing the zip and unravelling the drawstring cord was his preferred entertainment! Despite my best effort to rethread it, I quickly realised a new one was the only way forward! I spoke to Tatiana who quickly traced my original order and offered to replace it immediately FREE OF CHARGE! Most unexpected but much appreciated gesture of goodwill, thank you!!!
Alistair
Sep 08,2023I ordered the Harbourlifestyle PergoSTET 3m x 4m pergola. The structure itself was superb, but there was a fault with the LED lighting controller. The day after my email to customer services about the lighting problem, Tatiana had shipped a replacement lighting controller. No fuss, no questions, just sent it.
Kev Cleaver
Sep 08,2023Purchased and delivered within a week. Very speedy delivery and smooth transaction. Great communication from Harbour and the delivery company. Well boxed and easy to understand instructions. Took around 4 hours to build. This is a top quality pergola. Well constructed and very robust. I'd highly recommend this item compared with competitive items. Excellent value for money.
nathan hu
Sep 07,2023Great product, just like photo. Very securely packaged looks amazing
Joanne Thacker
Sep 07,2023Amazing experience- staff so friendly and helpful I would 100% recommend this company and to top it all products are out of this world
Gareth T
Sep 06,2023The team were great throughout, communication was made at every stage and even when one of the chairs arrived damaged, they kept me up to date with a replacement that was swapped over by their delivery guys. A professional business that are a pleasure to deal with.
Lucy Simpson
Sep 06,2023Got in touch with Harbour Lifestyle as a couple of the adjoining clips that hold the furniture augments together had snapped (user error rather than quality indicator). I was directed to the WhatsApp function and submitted a request for new clips. The team got back to me within 20 minutes to let me know that new clips were in the post (24 hr tracked service), at no charge. Excellent and friendly customer service. Never mind the fact we love the furniture- great value for money. Thanks Harbour Lifestyle!
Ashley Riggs
Sep 05,2023Excellent service and products. A credit to the industry!
Lynn Fox
Sep 05,2023From start to finish - so professional….. Enquiries answered with professional manner and knowledge about products. Delivery was so well organised & we are totally in love with the quality of both products purchased …. Thank you to all involved
Nicole
Sep 04,2023Fabulous company offers great quality product with a reliable and helpful customer service
Alan Murray
Sep 01,2023My experience was perfect from start to finish. Very helpful staff as we had our delivery delayed as on holiday when we ordered. So most importantly the corner sofa / fire pit table and solar panel lanterns were perfect. Very very good quality product, 100% happy. Alan from Taunton, Somerset.
Adam
Aug 31,2023We are really please with the seating and fire table. The delivery was very well packaged and the materials seem very well made and hopefully long lasting. The set now has price of place in our new Gazeebo!
A. Wright
Aug 30,2023Great customer service and helped resolve an issue after delivery proactively and timely. I couldn’t recommend the product and the team more, many thanks and ATB.
Louise O'Brien
Aug 29,2023Very happy with my garden furniture which looks stylish and is great quality. Unfortunately the glass on top of the table broke but the excellent customer service team were able to arrange replacement glass quickly and without hassle. I would definitely buy from them again.
Diane Furlong
Aug 29,2023Lovely garden table & chairs… a few issues but dealt with promptly, extremely helpful staff. Great delivery time & info.
Mr Martin Sharrocks
Aug 29,2023From point of order was kept up to date with delivery arrangements. When delivered there was 7 large heavy boxes which the delivery crew had no issues placing where we wanted them. The pergola itself was so easy to assemble in just a few hours. It was so well made putting it together was a pleasure Only downside is the screens have no resistance to the slightest breeze and keep blowing out of the side runners. I knew when purchased this was an issue with wind but was shocked how little breeze it took to move them
Mr Brierley
Aug 28,20235 Star products & Customer service! Highly recommended 😉
Harbour Lifestyle, Hope Hall Stud, The Foaling Yard, CB8 9UW, Dullingham, GB
http://harbourlifestyle.co.uk
Rob
Sep 13,2023We recently purchased a 4x4 pergola from Harbour lifestyle and the service from them could not have been better. Phones are answered promptly & courteously. The product is excellent value for money and installation is easy when combining the written instructions and video.