Great customer service and well priced high quality product. Will definitely be buying again from this company
Quick delivery, good quality product and well packaged. Would have given 5 stars if the video and written instructions highlighted that its not possible to fit screens on the same side as the winder.
Nothing but high praises for Harbour Lifestyle. We absolutely LOVE our Luna Corner Sofa with the firepit table. It was perfect in the summer and also in the Spring and early Autumn! Would highly recommend. Their customer service team has also been nothing but reliable and easily contactable! We've needed some spare parts after the clips in the seats unfortunately broke while we were moving it and they've been so quick to get us replacements!!
Great company to deal with, had some issues as I purchased the wrong size initially, they could not be more helpful in resolving this. I received the pergola within a week and delighted with the style and quality of finish look forward to making this my new space in the garden
Easy ordering, great product & quick delivery
Great quality pergola, very sturdy, looks great and a brilliant addition to my garden creating and extended living space for all weather. Easy to follow manual and needs 2/3 people to assemble. Would 100% recommend this pergola which is also a very reasonable price including the 3 privacy screens, harbour lifestyle were quick to answer my questions and great to deal with from ordering to delivery.
Took far to long to come
We bought a wall mounted pergola which arrived on the allocated date and time slot in perfect condition - no damage which is always a great start. Spent the next couple of days assembling with no problems until we discovered that a couple of parts were missing. Contacted customer services and had such a great experience from Georgina and the team. Parts identified and despatched to us within 24hrs. Absolutely brilliant experience. Thank you.
Bought a Santiago 6 seat rattan garden dining set. The table and chairs are beautiful, high quality products. Very pleased. We had a slight issue during transport, but the customer service was amazing!
High quality product. Good delivery experience.
The customer service team are one of the best that I have ever dealt with; nothing is ever too much trouble and response time is so quick. The team are helpful and friendly and I am so happy with my new outdoor furniture that we’re already planning on what we can buy next summer.
Easy ordering process and the ipergola came on time. No issues with the product at all and now it’s up it looks fantastic. Would definitely recommend
I wanted to order an extra large cushion storage bag but delivery was 7-10 working days and I needed it in less time. I phoned the company and a very helpful lady said if I ordered on line she would look out for my order and despatch it immediately. This was Wednesday and it arrived on Friday. Well done, great service and the bag will take all my garden cushions!!
Great product at a reasonable price. Delivery was an issue as first attempt was returned damaged. However Tatiana, friendly and helpful, rearranged another delivery promptly. The delivery guys were also polite and helpful.
Fantastic service from Harbour Lifestyle from start to finish. So helpful and nothing is to much trouble. Would definitely recommend them.
Recently bought a pergola from this company after researching competitors. I am really pleased with the quality and it looks fab. There was a very slight issue with two of the Led strips. I called the company. Tatiana was so helpful. She immediately sent out replacement strips with details on how to fit. (Very straightforward). I have already recommended the product to a few friends who have been looking to purchase similar.
Great service quality products very friendly customer service top marks
Great product, managed to fit all my cushions inside this and I have an extra large outdoor corner sofa. Delivery was quick too!
I ordered my furniture from them, I was so pleased with the customer service, delivery and furniture itself I then ordered a Pergola within the space of two weeks. The delivery on both occasions was prompt, the products are amazing but everything comes second as the Customer Service and staff at Harbour are Phenomenal a true benchmark to the industry.
Lisa Williams
Nov 03,2023What a great product. Looks so good. Excellent delivery process. This company has such great customer service. On the occasions we have had to get in touch queries have been dealt with promptly. Would thoroughly recommend.