Ordered our garden furniture set about a month ago. The first delivery resulted in one small box of table legs. We waited in a second day for the rest only for every single item to arrive smashed. Two weeks on, I'm still waiting for the broken furniture to be collected and replacements to arrive, which after chasing again I've now been told won't be for another 10 days. Hugely disappointed and just really hoping that the replacements arrive in one piece.
Found your website great one of the best I have used.
Lovely product. Really good customer service.
excellent job, good pergola.
Amazing customer service, would thoroughly recommend!
Truly excellent from beginning to end. The website, delivery team and not least the product. You thoroughly deserve the 5 star rating. Thank you!
Fantastic product. I’m so pleased with our new Barbecue. Looks great in our garden. Company are easy to deal with and very knowledgable and helpful
I received the delivery with a one-month delay, and unfortunately, one of the armchairs was broken. I attempted to request a replacement, but the customer service response has been slow, leaving me uncertain about the timing of the replacement. Furthermore, there is no option to contact customer service via phone, exacerbating the issue.
Great corner sofa set (as per photos & description). Delivered on time by the friendliest delivery guys I've ever met!
golden care teak sheld,great product,fast delivery
Very pleased with completed pergola. Not too bad to put up, took our time and did it in a day, but worth doing it well. Feels substantial, looks great, size ideal. A wee bit of doubt over the 4m side and whether the blind will sag slightly and hold water. We’ll see. Pleased overall with the purchase.
Great quality goods and quick service delivery. Easy to assemble and really comfortable and high quality. Delivery crew were really helpful and placed the boxes where required. Only slight issue is that having agreed a delivery date and time slot, the crew delivered earlier than agreed and although I was by chance there to take delivery, I was told that if I hadn't have been then they would not have delivered as they would have been out of area.
The customer care, after service and attention to detail was a breath of fresh air. Pleasurable transaction.
Good value for money and a wonderful asset to the garden.
Excellent website and fast shipping. Product was as described and high quality. Couldn't fault them so far. Recommended!
Product is excellent. The customer service was also excellent as first heat deflector arrived broken due probably to courier, but Harbourlifestjyle couldn’t have been better in sending replacement and communication.
Any query we had was dealt with quickly and professionally. Our pergola also looks fab. A top, quality product. GREAT!
Ordered a heat deflector for my bbq which unfortunately arrived broken A replacent was ordered the same day and arrived a few days later. Good communication throughout and pleased with my order and how it was handled. Would recommend Harbour Lifestyle and use agian
We ordered several items, the order process was easy, Adrienn was great to deal with and very responsive. When the order arrived, two of the dining chairs had been damaged (in transit), Harbour Lifestyle jumped on this and immediately arranged for replacements which arrived very quickly, customer service was excellent - things happen, its the response that matters and they were great - can't recommend them enough.... thanks
Simon Cholmeley
May 26,2023Great products, really happy with both purchases!