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Reviews 818
Michael Pearce
Sep 06,2024I received the delivery without any delay. The pergola arrive extremely well packed. The assembly instructions are very well written making the assembly stress free. You will need two people to do the assembly. Every part fits like a glove, extremely well made with a beautiful finish. It looks amazing with the lights , and can be used even in a chilly evening with the supplied heater. Unfortunately I could only give five stars, If it was up to me I would definitely have given Harbourlifestyle ten stars.
Sue
Sep 05,2024Simple and smooth delivery. 🚚 kept me informed of delivery time and very pleasant people.
Lorraine Willis
Sep 05,2024Ordered from website was delivered within a week, packaged very well easy instructions and video, looks fantastic, well made.
Celine Mallet
Sep 04,2024Amazing product and delivery - can only highly recommend Harbour lifestyle. The only thing might be around the winter cover - it doesn’t quite fit tightly for windy weather.
Stuart
Sep 04,2024Great product. My wife and I installed it ourselves following a video on YouTube. The instructions that came with the pergola were a waste of time. The customer service team were helpful but sent us the wrong videos and the heater contained parts that were not required or covered in the instructions which was confusing. Really pleased overall, just a couple of snags that need addressing. Thanks
G Jones
Sep 03,2024First of all delivery was a lot quicker than advised when ordering (2 working days)! Within an hour of receiving my patio parasol I emailed customer service to advise of a very slight problem, I had an immediate response that a replacement would be sent right away and to dispose of the original parasol. This is just amazing customer service, something that is sadly lacking in this day and age. I would have no hesitation whatsoever in recommending Harbourlifestyle, you won’t be disappointed!
Lesley Boultwood
Sep 03,2024Having needed to contact customer services about a remote to our pergola lighting system. We found their service friendly, professional and efficient. We love our Harbour Pergola and it's good to know the company behind the product is great too.
Angharad Davies
Sep 03,2024It has been 11 working days since I placed my order. The seller has not even sent it to harbour lifestyle yet to be sent out to myself. The item shows it is in stock on the website! Very disappointing service.
Mrs Marilyn Gilbert
Sep 02,2024I bought the Large Storage Bag to store all my garden cushions in the house during the winter, but I also bought it to fit inside the Santiago Rattan Storage Box I bought two weeks ago. It fits inside perfectly and, although possibly not necessary during the summer to protect garden cushions, it adds an extra layer of protection from September to November when cushions are in more than they are out. I would add that I made 5 scatter cushions which are not water-resistant and so need more protection.
Steve Tuck
Sep 02,2024I’m delighted with my new sun lounger
steve martin
Sep 02,2024Nice furniture but dreadful after sales - wrong furniture, non delivery, dates mix up, delays, you name it we had it!!!
V J Scarisbrick
Sep 02,2024Great product and excellent service. We love our pergola and feel it has extended our living space.
Paul Sewell
Aug 31,2024Great product and great service
Corinne Hunter
Aug 30,2024Their customer service has been 1st class. I had an issue with my product. They responded immediately and resolved the problem. I am so impressed i have recommended them.
Maria Butler
Aug 30,2024This company always answered emails, answered all or questions. The service from paying to delivery was amazing. The actual gazebo is first class, absolutely worth every penny. Everyone who has seen ours, has been wowed by it. The lights and the heater as wonderful. All in all one of the greatest things we have purchased.
Sharon Ellis
Aug 30,2024quick and easy ordering fast delivery kept up to date with e mails throughout the process really pleased with the item
Martyn
Aug 30,2024Very good showroom experience, helpful and answered our question. Delivery seemed to be taking awhile but after contact via WhatsApp, very quick response and delivery was already being sorted. Good professional delivery people, the team of 2 was very helpful and placed items exactly were we wanted them. Would recommend.
Tracy Pugh
Aug 30,2024Easy to order and quick delivery, well within the timeframe specified. Item well packaged, good quality, and as expected.
Linda Stott
Aug 29,2024Kasper and callum were Very polite when installing my pagoda from harbour lifestyle the young men worked really hard couldn't ask for better service
Harbour Lifestyle, Hope Hall Stud, The Foaling Yard, CB8 9UW, Dullingham, GB
http://harbourlifestyle.co.uk
Mrs Ruskin
Sep 06,2024My pergola was delivered and installed today by Casper and another colleague. ( I apologise for not remember both names) Both lads did an excellent job in the pouring rain. Both were polite, professional and arrived on time. Thank you again. So happy.