Paid a visit to the showroom to try out the garden furniture prior to placing an order. Showroom was well laid out with all the furniture we wanted to see being on display. Jade, the showroom manager, was very knowledgable and helpful and, it had to be said, very enthusiastic about the furniture
Fantastic experience, we met Jade and she was really helpful. The showroom is fantastic and we were able to find everything we wanted (and more)! Would certainly recommend.
Highly recommended Excellent wall mounted pergola. Superb customer service and amazing product.
A great product at a good price. You will be well informed from purchase to delivery An excellent video helps if you want to build it yourself as i did. An extra pair of hands is required at certain stages of the build
Brilliant outdoor/indoor rugs. Needed some indoor/outdoor rugs for our patio and of a decent quality, it at a reasonable price. Harbour Lifestyle had a good range and reasonable price. Ordered and delivered promptly. Good quality and looking forward to using them in the spring/summer. Thanks again.
A very professional and informative visit. We were left with even more options to think about. The products are good quality and designed too look good but more importantly to be used.
We visited Harbour Lifestyle to view Garden Furniture. When we arrived Anna greeted us, offered us coffee and biscuits, which was very enjoyable. We were shown around the products in great detail, without any pressure. Thank you Anna we thoroughly our time at Harbour Lifestyle
Great communication, delivery on time and good quality product. I shall be ordering more from this company. :-)
Monika and Marvin were extremely professional, helpful and they did a great job, gave all the explanations we need.
Fabulous looking showroom. Really helpful and friendly staff and high quality products. Looking forward to our pergola and furniture being delivered :)
Very good company to deal with from ordering to delivery , no stress very informative and helpful and my new outdoor sofa is beautiful
The delivery team was rude and unprofessional. The rising table is not user friendly. I would not buy from Harbour again.
We bought our garden furniture from Harbour lifestyle and we love it. It’s sturdy beautiful and adds that element of luxury we needed in our garden. I wanna specially mention Jordan who was incredible in resolving any issues that we might have had along the process. He was extremely efficient and prompt in dealing with my queries and sorted it all out. Highly recommend.
Firstly delivery was so fast and we’re absolutely delighted with the quality and look of our new dining set. Would recommend to anyone looking for high quality outdoor furniture.
We bought the Pier Extending Dining Table with Teak Top last year but unfortunately had an issue with the top warping. Harbour were straight on the case with Adrienn taking care of the issue. She sourced a new top from the overseas manufacturer and kept us regularly informed of its manufacture and shipping via emails and phone calls. Having run a furniture retail company myself I know that quality customer service when issues (inevitably) arise is the way to a loyal customer base. Well done. Will highly recommend.
I recently gave Harbour a 1 star rating, I have deleted the review as I gave it to Harbour by mistake, it was a different company who had peed me off massively. Harbour have in fact been the exact opposite and I can’t recommend them and their products highly enough. To the team at Harbour my apologies for the earlier review
Everything thing about ordering the Pergola, to the delivery of product was exemplary! Communication was excellent! The product arrived within 10 days as stated. All components where included with the delivery! Which might seem like (well ,so they should be). But, the amount of times you here that something was missing and it has delayed the start of build is annoying. I would say that the build instructions leave a lot to be desired. But watching the video and using the manual. We managed to set up the Pergola. The Pergola is made of solid materials and is very sturdy when set up. I chose the antheocite(dark grey). It looks very pleasing! The 4mtr x 3mtr Pergola came with three blinds 2 x 3 mtr and 1 x 4mtr, these where included in the price. This left one 4mtr side open. The price for a single 4mtr blind was, I thought, quite pricey. So I opted to order sliding glass doors. This proved to be a very wise decision. Harbour Lifestyle did not supply sliding glass doors. I ordered and paid for the doors, initially expensive. Before they had been delivered, I noticed that the company had reduced the price of the doors in a 'half price sale' I emailed the company and explained my situation. Without any qualms, they refunded me the money! Bonus. This made the doors near enough the same price as the 4mtr blind. The doors arrived on time and we managed, again to install ourselves. The end product, with new furniture looks outstanding. It is good when a plan comes together. I will add that the Pergola came with a heater and lighting. Which again are both quality items!
Not erected my 4x4 pergola yet as just laying my patio but the service was 1st class from answering my questions to delivery, would highly recommend.
Jade was friendly, patient and knowledgeable. The show room looked fantastic and great to see the quality of the products.
Claire Neal
Nov 26,2024If I could give the company more stars I would 10 out of 10. Please don’t hesitate to purchase from them. I had a few issues with an item but Lauren went above and beyond to help. Best customer service by far. Thanks Lauren.