To leave a review you need to be logged in
Reviews 180
Marti
Jun 06,2024I’ve rented my London flat for more that 19 years with Hastings. Recently Kay has been looking after all aspects of leasing. Any problems come with optional solutions. Trusted supported.
Jie Jie
Jun 04,2024It is the time again for renewal. Kay provided the useful information as always and it was done in a matter of few days. A smooth and straighforward process again!
Qi Wang
May 29,2024Really helpful in managing the property, trust worthy
Jeet Jhaveri
May 28,2024Hastings are one of the worst estate agents I've experienced in London. They came up with spurious charges to trap as much of my deposit as possible (for example, charging us for removing cutlery that they had previously allowed us to. When I responded to the charges with a detailed explanation, they simply did not respond to me for several weeks at which point they indirectly informed us that they wanted to use the DPS dispute resolution scheme. In their dispute resolution, they continued to submit all the claims even when we had submitted clear evidence that they were spurious purely to seek a negotiating advantage. I am going to name their property manager, Louise Norris, for doing her absolute best to trap vulnerable tenants into fake charges and long-drawn out dispute resolution processes.
kiankus
May 27,2024Kay has been fantastic since he takes over my account. I have an apartment that has been with Hastings for management since built.
Clara
May 25,2024Kay, Abel and Louise have been wonderful. The best experience I’ve had renting in London.
Gill
May 23,2024Timely and responsive administration. Really excellent advice on tenancy renewal. And plesant tone in corresponence. All important as we live in Australia with significant time difference.
Dr Wong
May 23,2024The team have always been very supportive & prompt, though I am staying in Singapore. Kay Kendall recently negotiated very fair tenancy agreements for us, taking into account of both the landlords and tenants. Great job, everyone. Keep it up!
Sanjana Ananth
Mar 20,2024Always great working with Hastings, particularly the Rotherhithe office. I have been with them for almost 2 years now. Abel. Andrew, Stevie and Louise have made it an extremely smooth and efficient process to handle moving in/out and any issues regarding the property. Very grateful for all of their help, cannot fault it at all. Highly recommend.
TBC
Mar 13,2024We have so far dealt with one of their agents called Emmanuel. To be honest cannot fault this guy. He was professional at all times. It was clearly visible that he was helpful and wanted to assist us. Got back to us with answers to all our questions and followed up frequently also. Cannot ask for more from agent who is representing you. Overall Hastings seem to be one of the agencies we would recommend. Not like any of the other we had to unfortunately deal with...to say the least. Keep it up Hastings. Looking forward to hearing from you regarding other properties that will match our search criteria. Many thanks.
Simon
Feb 12,2024Thanks for negotiating and agreeing the Tenancy Renewal with my tenant efficiently as always
LS
Feb 05,2024This review is for Andrew Clements, the branch manager for the Rotherhithe branch. Andrew was very helpful and efficient when dealing with me, as a londlord, and with my property. I could not continue with Hastings International for reasons not related to them, but even so, Andrew went out of his way to help me. I think his energy and effectivness bring a lot to the branch and to the company. Thank you very much again, Andrew!
Judy Lloyd
Jan 25,2024Emmanuel was waiting for me as I arrived at the viewing. He was attentive and immediately friendly. The viewing was very positive from my pov and I hope to come back for a second viewing with my daughter(s). He gained answers to all my ongoing questions and emailed them without further prompting.
Leon Foo
Jan 04,2024Great job a always for a smooth negotiation in the client's and tenants best interests.
Christopher Ball
Dec 21,2023I would like to thank Kay for her guidance and advice in negotiating a good outcome for both me and my landlord.
MR
Dec 16,2023Thank you Kay Kendall for your professional support in negotiating the rent to keep both Landlord and the tenant happy. You have doing this for years for us . Hope this good and professional relationship will continue for years to come.🙏
Nicholas Biggs
Nov 27,20235 years with Hastings, and never an issue. Proactive and always a pleasure to work with.
Ed
Nov 27,2023Excellent client service from Kay. Always prompt and attentive. Five stars all round!
Ying
Nov 21,2023Great flat. Stevie and Able big help
42 Borough High Street, SE1 1XW, London, GB
http://www.hastingsinternational.com
YM
Jun 07,2024I have had Hastings to rent and manage my flats for over 10 years. Their services are very good and professional. Kay Kendall has done very well in negotiating rents for tenancy agreements. Jason Gunns and Victor Ozobia have done very good job in managing the properties. Thank you Hastings.