We had the pleasure of renting a flat through Hastings International, and our experience, particularly during the contract renewal, was outstanding. Kay and the entire team at Hastings International provided prompt and knowledgeable responses. They demonstrated a deep understanding of the market, skillfully negotiating an agreement that was convenient for both us as tenants and the landlord. We highly recommend Hastings International for their exceptional service and seamless rental experience.
I worked with Kay and the whole process was quick and efficient.
Kay is always polite, professional, efficient and effective. Her deep understanding of the market trend is always impressive. I am always pleased to entrust Kay to deal with the renewal.
Hastings has been managing the rental of my Canary Wharf apartment since 2016. Kay has been efficient in securing renewals and new tenants while Jason has been very responsible for the upkeep and communications between tenant and landlord. It has been a pleasant working relationship thus far
I’ve been letting my flat through Hastings for a number of years now. Service is impeccable, good communication, polite, professional and very competent. Kay has recent managed a contract renew and it was a seamless service. I would definitely recommend.
Kay was great to deal with, very quick and efficient with clear advice. Excellent as usual.
Hastings International made the search and application process for our property streamlined and stress free. Kay Kendall has continued to make our renting experience uncomplicated. She is quick to answer queries and is proactive in the renewal process. I would definitely continue to make use of their services and would recommend them to anyone.
Really great consistent service. Very responsive team who always attend to any issues/questions and try their best to help. Really great support to tenants who can trust that their interests will be taken care of.
Negotiations for renewal handled perfectly. Paperwork all sorted. Been using for many years. Thanks
Hastings International have been excellent in negotiating rental price for my flat-highly recommended
in few words . international hasting is defined: reliability, security and honesty. We never had any problems or inconveniences with this agency and we always recommend it to our friends and family whether for rent, buy or sell. excellent team
It was very easy to organise our lease renewal through Hastings and Kay Kendall. Very responsive and helpful, thanks!
I have decade of interaction with property management companies in both London and other cities like Manchester and Liverpool. For me Hastings International really stand out from the crowd as the most reliable, professional and competent I have worked with. I would particularly mention Kay Kendall (Renewals Negotiator) and Louise Norris (Property Management) right now for their excellent ongoing support but really there is no one we have dealt with over the last ten years who has not impressed
Hastings has been our trusted agent since the first tenant moved into the newly erected building of 126 Westminster Road. We have left the management of our Flat entirely at their hands without problems. They are always at hand to resolve any problems as to refurbishment and re renting our flat.
Kay Kendall has been very helpful, friendly person from Hastings to assist me in most aspects of my London property rental. Kay is most efficient as well as effective in her scope of work and very impressive. Kay should definitely be a great assets to Hastings International.
Kay has been very helpful and professional in handling our properties all these years we deal with Hastings International. She informed us about the market rates when our properties are up for renewal. And renewal was done promptly in most cases. Date of experience: 22 July, 2022
Hastings have shown their expertise with the added attention they have provided in the current difficulties The advice from Kay Kendall covering rate change, length of contract, with tenant agreement, has been excellent.
Honestly negotiated a good deal
Kay has been responsible and able to get things done, effectively executing the needed work successfully. Good work
Jennifer
Jun 11,2023Hastings were not great throughout the year I was renting a flat from them. I left the flat in perfect condition, but they tried to take much of my deposit off me. One of the things they claimed was that I had stained the mattress, but I had used a mattress topper (as the mattress was so uncomfortable) and a mattress protector throughout my whole tenancy. The front door lock was also getting stiff towards the end which they said I had broken… likely just needed some WD40. Another issue I had was that they did not communicate anything the building management had communicated to them. My bike got stolen from the secure bike storage inside the flat building as a gang had broken in using crowbars and angle grinders. The building management said they had sent out warnings to landlords and letting agencies to inform tenants, however I was not told. My bike was stolen when I could have kept it inside the flat safe instead. At the end of the tenancy, Hastings were rude and abrupt and seemed to favour the landlord over the tenant. It is up to the landlord to prove beyond reasonable doubt that damage was caused. They also take FOREVER to respond to any queries and you have to chase them up multiple times to get a response. I would avoid renting through Hastings in the future.