To leave a review you need to be logged in
Reviews 180
Karen day
Jul 30,2023Kay was amazing, very helpful. Highly recommend.
Royston Cheng
Jul 28,2023I have been with Hasting since 2014. Recently my tenancy was up for renewal. Kay Kendall was the agent in charge of my unit. As usual, she was prompt in the negotiation on my behalf. Truth be told, I gave her a free hand in the negotiation as I wanted to be considerate to my tenant and give Kay the space to consider my tenant's views. The end result, Kay delivered beyond my expectations and I believed that it was a win-win situation for my tenant too. :)
Imán Din
Jul 28,2023Kay along with the rest of the Hastings team have been very helpful throughout the past year with the renting of our apartment as well as with the renewal of our lease! Thank you!
Darwin Lai
Jul 28,2023We have a great experience in the letting department of Hastings International dealing with Kay Kendall (Renewals Negotiator). Kay is very professional and very proactive in market research on current market rental conditions, providing great recommendations on proposed rental during renewal of tenancy. Very happy with the excellent service provided by Kay.
Ash
Jul 28,2023Well.... What can I say? Absolutely fantastic and professional service! A colleague of mine recommended Hastings to me. I can honestly say, without a shadow of a doubt it was the best decision i made using Hastings, the team works extremely hard. I couldn't have asked for more... Kay kept me up to date throughout the process, and on occasions worked well beyond normal office hours. I would have no hesitation in recommending Hastings. I can't speak highly enough of them. Thanks Kay... you do a fantastic job!
GD
Jul 28,2023Kay hasbeen very helpful over the years I have used Hastings to let my property, she deals with the day to day issues and the renewals expertly
James
Jul 28,2023Kay's enthusiasm for her job and her market knowledge are excellent. She listens and understands what is important to us whilst offering knowledgeable advice at the same time. I highly recommend Kay's services; her approach and sincerity will continue to hold Hastings International in good stead.
Emma Tobin
Jul 28,2023I would not hesitate to recommend Hastings International, Kay always offers a very professional and friendly service and I was kept up to date throughout the process.
Steven
Jul 27,2023Kay impressed me with the manner in which she handles our requests. There are always going to be communication issues between landlord and tenant when going through a third party but Kay manages to keep on top. Over all a great help and would refer others to Kay in the future.
Sara Barnes
Jul 26,2023I am really happy with my experience with Hastings international. I was helped by Kay and was impressed with the manner and professionalism in which she handles our requests. There are always going to be communication issues between landlord and tenant when going through a third party but Kay manages to keep on top. Over all a great help and would refer others to Kay in the future.
Ellie
Jul 23,2023Reading all the other reviews, I am quite surprised why my experience has been so unique. I have been an overseas landlord with them for the past 7 years. Throughout this time, it has been a consistently surprising journey, as they always manage to make me feel like they are only working for their own benefit. Charing to the account without any prior agreement, fail to provide updates in the statement, and their response time is notably slow. I deeply regret having chosen to work with them.
Alvin Cheung
Jul 22,2023We are oversea landlord in Asia, running some London poperties Therefore we rely on some letting agents to manage all the rental issues. It was not an easy task for both tenants and agents, especially during the difficult time of Pandemics Just a personal view from the last 7 years, the services provided by Hastings International London (Rotherhithe Street) is very satisfactory and is smooth as silk
Sergei
Jul 21,2023Hastings Int is my tenancy company which have been absolutely amazing and easy to communicate with, compared to other letting agencies. Every time I have any issues with my apartment, I can send an email and they will deal with my concern literally in 30 minutes. I appreciate their help and apartment management.
Tamara
Jul 21,2023Very good agency! Agents representing it are fast, professional and what is most important when you're looking for accommodation- kind and patient. Thank you for everything Hastings International! Tamara
hiten Patel
Jul 20,2023Great service and professional.
Andie Jo
Jul 20,2023Amazing service! Staff are lovely and I couldn’t recommend more!
Mark Wingfield
Jul 20,2023Kay is a very professional agent who will go above and beyond what is expected of her. She is friendly and very honest, I feel completely at ease knowing that she is taking care of everything for me, she is a great asset to the company.
Nanc
Jul 20,2023I have been dealing with Kay for several years now and I have nothing but good to say about her, and the company's, service. Communication is very important to me and Kay is proactive, immediate and responsive. I rank the service as one of the few which actually delivers customer service as I believe it should be delivered, with friendliness and professionalism.
Consumer
Jul 08,2023The most unprofessional agency I have ever dealt with. Would often not respond to my emails, absolutely rude agents. Worst year of my life dealing with them! Once they have their money, they don’t care about the tenant or any needs they have. If they need you they’ll pester you, but if you need them: no response. I urge anyone to rethink singing a lease with these untrained individuals. You’ll find way better agencies on the market.
42 Borough High Street, SE1 1XW, London, GB
http://www.hastingsinternational.com
Tamanna
Jul 31,2023I first started renting through Hastings in 2020, and have always received fantastic service throughout. Kay Kendall has recently been the Renewals Negotiator in charge of the flat I am renting, and she has always been kind, friendly and accommodating in her dealings with me when my lease is up for renewal. Thank you Kay for your kind demeanour and great service! :)