Good service with prompt responses to issues in the flat.
Kay Kendall has been excellent. Have been with Hastings International for over a decade and the services provided by Kay has been very helpful and professional. Throughout the tenure Kay has been in touch and negotiated very good tenancies and I’m grateful for the same. Thoroughly recommended for hassle free management and friendly services.
Hastings Internal have managed my property in London for the past almost 10 years. We are most satisfied with their service as they have managed the property extremely well in a timely and cost effective manner which is a great help considering I reside abroad and need a hassle free service. In particular I would like to make a specific mention of Kay Kendall, Renewals Negotiator at Hastings who has managed several rent negotiations over this period in a very sensitive manner ensuring that both the tenant and the landlord are happy and it is a win win for both. It speaks for itself since I have had the same tenant over this long period since the property has been put on rent. I would recommend Hastings with no reservations!!!
Kay very helpfully handled the rent renewal process and advised on, and successfully arranged a rental increase.
Great and efficient renewal service by Kay from Hastings International. Thanks! - Hong
Kay Kendall of Hastings helped us in a good way to renew the contract with our tenant. With having done good market research leading to an increase in received rent! Which off course is very much appreciated.
Excellent experience! The agent was beneficial and responsible for all the questions I had.
Hastings International in London is the most horrendous estate agent I have ever used. They entice Asian landlords with 0 fee first year but put tenants in the flat which default on rent & kept saying the rent arrears will be cleared but never cleared. No updates until asked. Very slow, does not care abt landlords' plight and be prepared to lose a lot of money if you use them. Dealt with many agents they are absolutely the worst!
Great experience! The agent was very helpful and patient with all the questions we had.
Very Unprofessional, Rude. When I was set a move in date, they did not arrange for a cleaning to be done. They don't have any sort of communication with each other and calls me at work and bothers me. They are very unorganized and I hate working with them.
They will rent you a flat with broken furnitures, broken lights and dog pees and poos on the balcony, they will also ignore your requests for fixing such issues, or they will say they will fix the issues but they never done. Worst experience, cannot believe this is how they treat their customers.
Hastings has managed the let of our apartment for more than a decade now. The client vetting has been commendable; they have dealt with the (few) problems arising; they have dealt professionally with all matters relating to services (tax, gas, electricity, etc); and have (to my knowledge, at least) established good working relations with our tenants. This has all been of great benefit as we live abroad.
Hastings has managed the let of our apartment for more than a decade now. The client vetting has been commendable; they have dealt with the (few) problems arising; they have dealt professionally with all matters relating to services (tax, gas, electricity, etc); and have (to my knowledge, at least) established good working relations with our tenants. This has all been of great benefit as we live abroad.
Hastings International has been my letting agent for the past 2 years. It has been a real pleasure to work with such a professional team. Abel is an incredible agent that has been very helpful, efficient, and responsive throughout everything. I highly recommend working with him! :)
Responsive agents, efficient, competent
Kay is great her ability to stay one step ahead throughout the process, demonstrating a great deal of experience and ability, and always cheerful and courteous. I have no hesitation in recommending Hastings. Kay you are unbeatable. Your customer relationship is the best.
Wonderful agency! They really helpful and quick. The make sure everything goes as comfortable and smooth as possible. Highly recommend!
We have a rental agreement managed by Hastings in the Borough branch. So far they have been very helpful and professional, Kay and Louise are very quick to respond to any issue or questions we have had, e.g. replacing faulty equipment within day, so over all really good feedback to give for the team there.
Thank you Jason and Kai, for being able to negotiate and keep a reasonable price for our extantion of the tenansy agreement at this difficult financial days.
Karen
Nov 21,2023Hastings manages the rental of our property in Rotherhithe and, although they do not manage the property on a day to day basis, Stevie's avdice is always invaluable to me. She is always responsive and helpful and on hand to take my calls.