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Since 1913 Hawes & Curtis has been the go-to brand for British classics, specialising in luxury shirts, fine tailoring, casualwear and accessories for men and women. The heritage brand offers innovative design, exceptional quality and outstanding value. Hawes & Curtis currently has 18 stores in the UK as well as a store in Germany. The flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers.
Men's Shirts
Men's Suits
Men's Coats & Jackets
Men's Accessories
Women's Shirts
Women's Suits
Women's Accessories
Live Chat
If you require an immediate assistance, our customer service team is available Monday to Friday via our live chat service.
First of all, they are very helpful and supportive by responding to my query on the same day without any delay, the way they answer is professional and smooth, with full details and easy tracking of your order. In addition, the time it took for the order to arrive was within my expectationsو So thank you for caring about your customers.
Appalling customer service from general staff to head of customer service. Placed a sizeable order which due to online issues went through twice (the one that went through with incorrect details). Called and emailed within a minute to correct but despite that goods dispatched. This was despite explaining and sending emails before goods dispatched but they were not prepared to listen. Was recommended by someone due to their customer service but far from it. Be careful. Will take business elsewhere to their competitors who offer a better service.
I love their pussy bow shirts fabulous you dress up or dres them down beautiful fit Perfect length. I recently ordered 3 in the sale one was out of stock they gave me a full price shirt for the sale price not many retailers would do that. Highly recommend them. Thank you
I did not purchase. I checked , and even if a zip or seam becomes faulty , on trousers,after wearing they will not accept responsibility. Absolutely no returns if the trousers have been shortened - even if by H&C. After a discussion, they said they would CONSIDER if the fault appears within 28 days, and THEY did the shortening. Too many hoops and hurdles- and ALL of their trousers are “unfinished”, so ALL require shortening
I never received the items and it took weeks to receive a reply from the logistics company. In the end the company offered a refund or resend the items but by now some are not available anymore... What a waste of my time...
Great service with delivery and informed about updates. Women’s shirts and blazers are great quality for the price. Smart and elegant business style
Purchased a suit online, when arrived colour was nothing like shown online, huge difference in colour, yet it took a week for an agreement for me to return it and then 10 days to receive a refund, considering a lot of money is taken off you and the product is misrepresented, the whole returns process is extremely poor
Bought online. The quality of the shirt is exceptional and the service was very good. I am not sure if I would go up a size as it is very snug however I have received some very good comments.
Great service
you have provided a great service, spectacular shirts at great price and great communication from a helpful team on the phone
Fast delivery and perfect products.
Poor manufacturing quality - I own a number of Hawes & Curtis shirts that have been worn numerous times over the years. I purchased two white shirts in October 2023 and have only worn one of them 3 or 4 times - the seam has ripped on the arm all along the sleeve placket through no fault of my own, I was wearing it under a jumper and when I removed my jumper during a restaurant dinner, I finally noticed the sleeve was extensively ripped after some time. I complained to Hawes & Curtis, especially considering the purchase was within 6 months and the shirt had hardly been worn, under Consumer Rights and the fact the shirt clearly was not of satisfactory quality, I should have been offered a refund, repair or replacement. They concluded it was wear and tear due to my elbow rubbing on the material, and after much distain and continued emailing, I was only offered a 15% refund! Shocking excuse, shocking attempt at a resolve. I will not be purchasing any more Hawes & Curtis and will ensure my family and friends will also be aware of this shameful customer service and diminishing quality. I see there have been a number of recent issues reported in relation to ripped garments - so it clearly is poor manufacturing and find it offensive that I have been fobbed off with "wear and tear" from my elbow!
Great products, fast service. well packed
Always great quality
Very well made blouse .. lovely soft material... comes up a little small for size ... but all round good quality ....
Great , quick ,simple , efficient service , all online . Great quality products. Great value for money. You definitely have a repeat customer here for sure . Had a tailor fit and alter it to suit and looks a million dollars Thanks very much
Good customer service.
Loved the product
The fitting was comfortable and perfect also the length because I'm a tall 5ft 11 person
Mrs Mandy Coles
Mar 27,2024Beautiful shirts, so well made, love wearing them