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Hawes & Curtis

Hosted by David Simmons

4.0 (852 Reviews)

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Since 1913 Hawes & Curtis has been the go-to brand for British classics, specialising in luxury shirts, fine tailoring, casualwear and accessories for men and women. The heritage brand offers innovative design, exceptional quality and outstanding value. Hawes & Curtis currently has 18 stores in the UK as well as a store in Germany. The flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers.

Men's Shirts

Men's Suits

Men's Coats & Jackets

Men's Accessories

Women's Shirts

Women's Suits

Women's Accessories

Live Chat

If you require an immediate assistance, our customer service team is available Monday to Friday via our live chat service.

Reviews 852

4.0

Out of 5.0

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Ray Edwards
May 06,2024

Returns policy should be flexible if the garment is faulty! purchased 4 shirts over 28 days ago,but only recently opened the package for an interview tomorrow. The other 3 shirts are perfect, but not Blue. A very minor colour fault in the front of the shirt, but as not wearing a tie, it is visible above the suit eye line. My £329 suit I purchased in the same store yesterday is excellent. My expectations are not the same as the she/he manager in your White City, flagship store, she/he offered me another shirt for £35. Not a happy customer, 75% perfection is unacceptable, left the store without the shirt, purchased an excellent faultless equivalent shirt in Charles Tyrwhitt, where I will be shopping for all my future menswear and suits in future.

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Gracie Robson
May 03,2024

The ordering process simple and the shirts were delivered on time. The shirts are great quality and look excellent. I’m delighted with them & much cheaper. I’ll be back! 😍

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Roger Parry
May 02,2024

Returned an item for exchange for a bigger size. Nothing arrived, on chasing them up they 'lost' the parcel. Sent a replacement only to find they sent back the same size as the original. 6 weeks later, I still don't have the item I wanted. Incompetent.

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Emad Farid
May 02,2024

All 4 shirts received and very short sleeves :(

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Chioma Onuaguluchi c/o Patrici
Apr 27,2024

The customer service representative was extremely helpful. The rep's name is Sorrel. The minor issue is that the customer service lines are unreachable. Aside this, the engagement was 5*

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Darren Culshaw
Apr 26,2024

The agent initially refused my statutory right of return for faulty goods, they then ignored my first request for an exchange and went for refund instead. Also, I had to reach out again to get the postage cost refunded as well. Very, very poor all-round, I wouldn't recommend Hawes and Curtis or use them again myself.

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Tom Moss
Apr 22,2024

I ordered a jacket from Hawes & Curtis over 3 weeks ago! I have tried to speak to their customer service team who just keep giving me excuses about trying to figure it out with Royal Mail.

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sanjay sobte
Apr 19,2024

They responded to my query immediately

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Dimitri Lolos
Apr 18,2024

I am loyal client for H&C for the last 20y and they never failed me. Once again, last time an issue raised (not quality but delivery), the solution was accurate and fast. Thank you.

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Biz Step
Apr 17,2024

Never again. No customer service. The exchange items takes weeks not 10 days which is far too long. Other companies solve any issues within days, but not H & C. My fist and the last oder.

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s quadir
Apr 17,2024

I bought four shirts which have the same collar size and sleeve length. Surprisingly two of the shirts have sleeves that are an inch or more shorter. It was impossible for the shrinkage to have been caused by a 30 deg wash. Discovered this issue after the return period. First purchase in years from H&C but I'll go elsewhere in future.

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Katherine
Apr 12,2024

Placed an order, one item was not available, was offered options, chose an alternative item, communication and follow up contact was quick, helpful and friendly. Great Customer Service. Good products

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Theo
Apr 11,2024

The missing item was replaced fast. The comunication was realy quick.

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customer
Apr 06,2024

The quality of the shirts is extraordinary and the texture is fine

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Balkar Digwa
Apr 05,2024

Excellent service and Great quality shirts - Will definitely be a regular customer Answered any queries I had quickly

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WeiFei
Mar 31,2024

Due to unknow reasons and suspended the deliveries to China and Hong Kong.

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George Summers
Mar 29,2024

The item we had ordered online was out of stock. H&C wrote to us aplogising for it and offered refund or replacement. The shirt that we had ordered was on sale but we could select any of the full-price items at no extra cost. An exemplary service.

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Lucas Salien
Mar 29,2024

Top service Lucas

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Nick
Mar 28,2024

I used to work there last year only for a month I had enough with them manager Rob and the assistant manager called ish there both peace of crap and there just made me work work work and blaming me for customers put things in different shirt holes and I get blamed for it so for all who says it's a good place to go to then you are wrong that places need to get rid of the manager

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Ariel Levy
Mar 28,2024

Lovely merchandise. Well priced. Speedy delivery.

+44 808 168 1038 [email protected]

3rd Floor 9 Hatton Street, NW8 8PL, London, GB

http://hawesandcurtis.co.uk

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