HealthCentralUSA.com
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At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
Reviews 704
Joey Phifer
Sep 30,2023Customer service was very quick to respond. The product I had ordered was out of stock at the time I purchased it but they emailed me back after I emailed them very quickly and very politely. They offered for a refund or I could wait until it was back in stock. Even though I haven’t received it yet it’s no problem because nowadays who doesn’t have everything in stock it doesn’t matter where you go the shelves are bare. I would definitely recommend this company just because of the customer service 10stars
Darrell Young
Sep 30,2023I ordered Celtic salt. $19.98 + $5 shipping. They billed me $59 for the shipping! The "contact us" link does not have a phone number. An email is buried deep in a bunch of text. It didn't look like they wanted anyone to easily find their contact info. I called my credit card company and cancelled the transaction before they could fill the order. If it is not a scam, you have a few things to fix. 1) publish a phone number 2) put your email at the top. 3) fix your shipping costs 4) add a link to cancel an order and make it easy to find.
Sid Kruger
Sep 29,2023No problems getting a refund, Thanks!
Monica Lance
Sep 27,2023It took some time for a response from customer support. However, I did get assistance and received a pending request for what I needed. Thank you I will be looking to purchase again with Health Central USA0825.
Jeffrey Newman
Sep 26,2023Charged for Celtic salt but have not received. they will not answer an email and there isnt a phone number in which to call. THis place is a SCAM beware of this phoney place.
steve frasher
Sep 26,2023Outstanding product support
Lisa Krause
Sep 25,2023I placed an order for Celtic Sea Salt on July 30. The website had an incredible price listed so I ordered 3 1# bags for a total of $27.95 with shipping. Order was confirmed and my bank was charged. After a few weeks of no salt arriving I contacted them and suddenly they were "out". I realized real quickly that the website had listed the wrong price and now they were trying to get out of fulfilling the order as they offered me a refund immediately. I opted to "wait for a restock". Here we are almost 2 months later with no salt, no communication from "customer service" despite many attempts. I even went on the website (salt is now listed at $19.98 per bag and appears to be in stock. Clearly I have been scammed. Update in response to HealthCentral USA- I have been in email contact with a "customer service" rep named Tracy so obviously I have proof that I, in fact, did email the "right" contact. Funny you don't explain where the Celtic Sea Salt is or why you haven't filled the order!
troy pitts
Sep 25,2023I ordered some Celtic salt mid August. It's now September 24th with still no confirmation email of order fulfillment. I'm beginning to think I got scammed. I've sent two emails asking about my order with no reply to any of them.
Nicole Smith
Sep 21,2023They are a fake company. They're scamming everyone out of their money. You would never receive your order nor your money back. No email or phone number to contact them. Stay away at all costs.
David Huff
Sep 21,2023The measure of a company is how it handles complaints. This company is top tier. I am glad to have been a customer of Health Central USA.
Cindy Rieger
Sep 20,2023I placed an order on September 8th. Received an immediate email that my order was received and being processed and my credit card was charged. It’s now September 20th, and I still have not received my order or any response to my email. Am I out $70? Is there a phone number to contact this company? I wish I had done more research before ordering. Given all the negative reviews, this appears to be a scam. Why are they not being prosecuted?
Margarita Sanchez
Sep 20,2023Excellent prices and exceptional customer service.
Jodi Lawson
Sep 19,2023I placed an order and have yet to receive the item. Sent an email as that is the only way to contact them. Still no response. Wondering if I was scammed!
Virginia Medwid
Sep 17,2023I am grateful for a response to my inquiry, Thank you so much.
John
Sep 16,2023They were so nice and helpful I would highly recommend
Selisa Ramsey
Sep 16,2023I never received my order. I placed my order on 8/25
Scott veach
Sep 15,2023The product was no longer available for shipment, so they processed a refund very promptly. Super impressed with their readiness to do what seems right by the customer! ☺
TJ
Sep 15,2023Melody was a great assistance to help me find out what I ordered was not available but might be available in the near future. I immediately got my refund so I can look for other possible resources.
Timothy Cremeans
Sep 14,2023The order was never shipped. 3 weeks without even a confirmation email. I’ve tried to contact them using the proper email it says to use. They are definitely not sorry as it says below on all of the reviews below. This must be a SCAM!!!
Michalann Thompson
Oct 01,2023The communication from Tracy regarding my order was exceptional.