HealthCentralUSA.com
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At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
Reviews 704
customer
Oct 12,2023Prompt response on order.
Stefanie
Oct 11,2023I had a quick response from Nakisha about my order and the back order status with recommendations and follow up a few weeks later. Original response 9/21 and follow up 9/25 and 10/10.
Matt Carver
Oct 11,2023Order placed on 9/20/23 no word about order status and zero responses to my attempts to contact. Very prompt on getting your money for the order then no customer service what so ever.
Nancy Turner
Oct 11,2023The items I ordered were unavailable and customer service was very supportive and reacted quickly to my request for a refund. I will gladly do business with this company again! I appreciate their attention to my problem, thanks!
Audrey
Oct 10,2023Melody responded quickly to my email and issue has been resolved. Thank you, Melody
MomzillaZ
Oct 09,2023This site is a scam. They list items they do not have, charge your card, and hope you don't reach out for your money back or contact your bank for a chargeback. They list Celtic sea salt, but it is out everywhere, even the manufacturer doesn't have it. Thankfully I was able to cancel my order because they told me it was on backorder. They should not be selling products if they have no way of getting them. If they are out of stock, they should immediately cancel the order and refund your money, without you having to contact them.
A.P.
Oct 08,2023I ordered medication on August 25th. Order was confirmed immediately and card charged. But I do not see product up to that day (Oct 7). I sent email to their address requesting refund. If not hear in 3 days - call credict card to charge back.
Kevin Ahsmuhs
Oct 08,2023Even though I was unable to get the product I ordered, the company was quick to respond and issue me a refund after I inquired the status of my order. Even though I'm disappointed I'm unable to get the product due to supply issues, the copy responded immediately and addressed the issue and refunded my money. Great way to run a business!
Connie Barreras
Oct 08,2023I had to ask for a notice for my order with a tracking number, I want you to know if it had not been for your customer service gal Melody, I would have given a one star. I recieved 1/2 my order and wrote something with regard to this and she responded quickly, and stayed connected with me till the problem was resolved, the girl deserves to be recognized for her work. She is a credit to your company and because of her I will be back.
Brandy Joy
Oct 07,2023Reply: It took them 8 months to try to resolve my claim? What a joke. My credit card issuer sent me a full refund. I can't even get in contact with them. Their help button to send an email goes to no-reply at heathcentralusa.com. I placed an order on the 24th of Sept for naturally fresh deodorant roll on x4 . My card was charged. Still no shipping info. I will be doing a chargeback since checking this site. Should of checked them out before purchasing.
Keely
Oct 07,2023Tracy is very fast to respond and always very kind and I truly appreciate that. I am still waiting for my product to be restocked but she never fails to answer me when I send a text and that is so refreshing nowadays.
Aftab Yasin
Oct 06,2023I make 2 orders, 135392 &131435. After few days there was nothing to get back. Not even shipping info. When I asked, they suddenly know that they are out of stock. They hold my money more than 5 days and time wasted as well. Than cancel my order and refund. And refund will get back with in 10 days. Such a waist of time and stress as well. If you don't have any stock than way you list? You just show your in stock item. How a customer can know that you're out of stock or have a stock?
Paula Iracane
Oct 06,2023I emailed them and let them know, that I did not order the product, that they were going to send. They responded to my email not much long after and told me they will issue a credit.
Jessica
Oct 05,2023Orderd celtic salt and magnesium glycinate 400 mg total was 45.20 my order number is 132706 its been like 3 weeks on email haven't received products ? I need some information .is this a scam its impossible to contact or email about my order.
Will Smith
Oct 05,2023This is NaturaNectar LLC a manufacturer of Bee Propolis Products. This company IS NOT LEGIT. They have our products listed on their website and we have NEVER sold any products to them. We do not work with distributors so the only way to get our products is directly from us. We have simulated a cart with very large quantities of our products and they accept as in stock and are ready to change your credit card even having ZERO inventory of our products. We have sent an email to the email on their contact us (correctly spelled) asking them to delist our products and brand to no response. DO NOT BUY FROM THEM! Update 10/05/23: The reply below is bogus. We had already sent email to the address indicated and no response. DO NOT BUY FROM THEM!
Paul Franko
Oct 04,2023Nakisha is great! 👍
Ricky
Oct 03,2023I placed on order and my credit card was charged for Naturally Fresh, Spray Mist, Body Deodorant on September 8th. It has been almost a full month and I haven't received my product nor any thing about the status of my order. My order is #129716. Is this a scam? I paid $42.74. If I can't get my product by next week, I want to request a full refund.
Mads H
Oct 03,2023I had a representative named Melody and she was quick to respond and very helpful!!
Rebecca
Oct 03,2023Tracy's level of Customer Service is outstanding! Not only did she respond promptly to my inquiry, but she looked further into whether my item is still available and took care of sending me a refund...all without my having to ask. Really wonderful service!
Tiffany Ad
Oct 12,2023Tracy was always there to respond quickly with any concerns. Excellent customer service.