HealthCentralUSA.com
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At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
Reviews 704
Vicki Wolf
Jul 25,2023I placed an order June 18,I still have not received my order, or any correspondence or replies to my many emails. However, my credit card has been charged. I will follow up and report and am asking my credit card company to do the same.
MitchM
Jul 25,2023Tracy responded quickly to my email and refunded my purchase. It was an item low in stock and not receiving in the near future. Would have given 5 stars but didn't get my product. Customer service was great.
Joye Perkins
Jul 25,2023I ordered June 25 and still have not received my items order #105057. I emailed as "contact us" instructions. I am very disappointed.
GENE WHITE
Jul 24,2023Order #110227 placed 2 weeks ago, I did receive an email update today, had bad shipping info picked, Tracy responded quickly after my inquiry and will rapid ship to me per e-mail received today, thank you.
Teresa
Jul 23,2023Tracy was very helpful and accommodating to my request.
Karen Schoubye
Jul 22,2023I ordered Celtic salt for $10. Shipping was outrageous and I never received an order number but was charged. I sent 2 emails and it states they would return an email in 24 hours. I still have not heard from this company yet. With shipping the total cost was $33.06. I’m very concerned about this company now. Update: I finally got a hold of someone 07-26-2023 via Facebook. They said the refunded the money on 07-22-2023. I also received an email. The reson they gave was the item was back ordered.
Linda
Jul 21,2023Quick response, helpful. Shipping charges are outrageous, though. Had to cancel the order as a product was no longer avaialable so shipping was refunded.
Allison Martinez
Jul 20,2023My experience was great. I ordered a few products a few days ago but I found them locally so I emailed the support email to cancel my order and was promptly refunded and an email was sent saying that Tracy had cancelled and refunded my money. I appreciate the promptness and professional customer service.
Vanessa G
Jul 19,2023I was bummed that my items were out of stock, but I sent an email to get an update and Tracy replied and was so helpful. She immediately explained the problem and issued me a refund. She didn’t ask if I wanted a refund, it was obvious that that was the only solution. Very pleased!
kathie
Jul 19,2023I ordered $71 of Primal Defense on June 20, 2023. I still have not received it! I clicked the link to send them an email and the response was no such email address. Their website looks so nice and professional, but this is obviously a scam.
Dissatisfied Customer
Jul 18,2023Ordered $48.90 worth of merchandise and never received it. Emailed them and my email was returned because “the email account that you tried to reach does not exist.” The email I used was the link they provided to contact them! Unfortunately I didn't check this company’s reviews with the Better Business Bureau because HealthCentralUSA.com has SEVERAL complaints exactly like mine…made a payment, didn’t receive the merchandise. Don’t know how they’re still getting away with this and haven’t been shut down. I learned a valuable lesson…I will always check the company reviews of companies I have never heard of no matter how legit their website looks.
Jimbo
Jul 17,2023Tracy responded immediately to my question about my order. While I was disappointed that my product was out of stock, she promised to fully refund my charge and apologized for the inconvenience.
Jeremiah Markus Media
Jul 17,2023My initial order was processed ok with Health Central, but the snag happened with the distributer. It was stuck in limbo for two weeks. I had to reach out to Health Central to get it fixed.
Bob
Jul 16,2023I purchased an item online and mistakenly checked a box for 'local delivery', instead of shipping. After some time I got concerned because I hadn't received the product. I contacted the company and "Tracy" responded 24 hours later and explained what had happened. Unfortunately the product I ordered is now out of stock with no known time that it was be back on the shelf.
Carol Perkins
Jul 14,2023I emailed about my order that I did not receive. Tracy responded quickly and refunded my money. Excellent service
joseleo19
Jul 14,2023REALICE UNA COMPRA EL DIA 20 DE JUNIO Y ESTA ES FECHA QUE NO HE RECIBIDO MIS PRODUCTOS, NO HAY MANERA DE PODER CONTACTAR A ESTA EMPRESA LOS TELEFONOS NO LO ATIENDEN Y EN SU PAGINA WEB NO TIENEN NINGUN LADO PARA COMUNICARSE CON ATENCION AL CLIENTE. ME SIENTO ESTAFADO MAKE A PURCHASE ON JUNE 20 AND THIS IS THE DATE THAT I HAVE NOT RECEIVED MY PRODUCTS, THERE IS NO WAY TO CONTACT THIS COMPANY THE PHONES DO NOT ATTEND IT AND ON THEIR WEBSITE THEY HAVE NO SIDE TO COMMUNICATE WITH CUSTOMER SERVICE. I FEEL RIPPED OFF
Mia Anderson
Jul 14,2023It was a FAST response (from Tracy), and she completely resolved my issue! A rare online-merchant experience! Thank you!
Beth Piretti Herde
Jul 13,2023Tracy was fast replying to me when I sent an email about my order. I was disappointed that Sinufix was not available.
Joseph Herlihy
Jul 13,2023Ms. Tracy immediately researched the issue and immediately resolved it in the best way possible. She is the associate every organization needs.
Judith K.
Jul 27,2023I had a mixup in an order and inquired about not receiving the item. Got an immediate response and a full refund since what I wanted was out of stock; also, there was an error (my own) in the order.