At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
I made a mistake on the shipping information. Their staff was very helpful getting this corrected. I will be returning in the future.
Great price on my supplement — delivered quickly. Thanks!
Tracy was efficient and answered all my questions concisely.
Great Customer Service
The only issue I had was the delivery time, it was longer than I had expected. Overall, I am satisfied with my product.
Placed the order 2 weeks ago. Emailed 3 times, no reply. Received just the order confirmation and nothing else, no tracking info or any other movement in this regards. They charged the card though. Will keep on checking with them for the order but will definitely not recommend ever ever this website to anyone or order anything from them again. Waist of time
Sadly I wasn’t able to get anything but I ordered and it was going to take longer than expected because the product was out of stock. Once i emailed and asked about my order, Tracey was able to help me and issued a refund in a professional and timely manner!
Friendly, helpful, patient customer representative.
I placed an order online with Nature's Pantry and they were having trouble with the website. So when I called them, they told me they would send the product to me as quick as they can get the item in stock. Four days later, I received my product and that was over the Memorial weekend! I was extremely happy to get my product as quickly as I did. Tracy was great! Thanks for taking ownership of my order! Charlene
There was some kind of mix up with my order so I decided to contact customer support. I was impressed at how quickly I received a reply! It was handled right away and I got my order immediately! Extremely happy with your customer support!
Ordered more products than I intended to to get the free shipping, the discount code their site shared did not even work but I made the order anyway because I could not find the product on other sites. It's now been 6 weeks and I have yet to receive my products or any communication from the company. I feel like I may have been scammed and I'm worried about the financial information I entered to complete the purchase.
This is a scam. My wife ordered from and never heard back. Now we have to see if we ever see our money back.
Attitude is everything in customer relationships. Melodys want too and willing to help just made my day.Information was quick and fast. I also received my order quickly even when the mistake was mine.She is an absolute winner and efficient employee for your company. Its employee like Melody that keep customers coming back.
So far I have had a pleasant experience with this company.I made an order and accidentally chose the wrong shipping method(in my defense tho, it is rather confusing for national rather than "local Dallas" delivery).Anyhow, Tracy from customer service sent an informative email response immediately!(unfortunately product is out of stock tho:( now!)I will wait for restock and she notified me that in a week or two it can then be shipped to me.Depending on the circumstances at that time I will edit/update my review, but so far I am happy!Thank you Tracy for your prompt informative response! 😀
Tracy the customer service representative who assisted me, did a superb job in addressing the problem at hand. First-rate service!
Do not order anything from these people! This is a scam. They took my money now they will not contact me. I never received my order and absolutely no communication on their end. I am working with the Attorney General’s Office to resolve this issue.
Excellent fast response and refund
I had placed an order in error and Tracy was able to cancel it for me quickly with no problem!
So helpful Credited my account immediately when I was not able to receive my order.
Joyce McKenzie
Jun 08,2023I want to thank & applaud HealthCentralUSA for the outstanding customer service I received after placing an online order. I received a prompt email explaining unfortunately the product was no longer available from the manufacturer, and that a credit was being issued to my credit card - which it was!