HealthCentralUSA.com
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At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
Reviews 704
Tricia Reese
Jun 28,2023I placed an order (#96532) and received confirmation of the order being received on 05-10-23. I never received an email that the products had been shipped, but my credit card has been charged. I have emailed twice with no response. I’d like a refund and I can’t find a phone number anywhere to call and no one has answered my emails.
Cornell
Jun 26,2023Thank you for the quick response. Back on this and thank you for putting the credit back to my credit card. I am placing a new order for four of the bottles and put in a different mode of mailing them to me. Fay Cornell
Greg Bauer
Jun 24,2023Placed an order on May 20, 2023 at about 7:47 in the morning. The order stated that it could be between 14 and 28 days before the order arrives. I have sent to emails to the address that they say to send inquires to and they will respond within 24 hours. I have yet to hear anything from them. Below are the two emails: re: ORDER #98465 Jun 15, 2023, 2:04 PM (8 days ago) to info To Whom It May Concern: This is F. Bxxer and I ordered : Boericke & Tafel, Bronchial & Breathing Aide, 100 Tablets × 6 on May 20, 2023. The summary of the order said I would receive it between 14 and 28 days. It is coming up on 28 days and I have not received it yet. When will it be shipped to me? Either email me back with the answer or call my son Grxx Bxxer at xxx 694-8391 with the answer. Thank you, F. Bxxer Jun 21, 2023, 4:10 PM (2 days ago) to info Tracy, I sent this email last week and have not heard anything back and your website says that you all will respond within 24 hours. I would appreciate some communication, please. Thank you, F. Bxxer At this time we would like a responds and either the order fulfilled or our money back if they cannot fulfill it.
Andre Manitius
Jun 23,2023The representative (Tracy) kindly explained to me the problem with the lack of the product I ordered and promptly issued a refund.
Mary Stamps
Jun 23,2023Hello, I have been trying to track my order #103316 and haven’t received any updates. If the order is going to take 14 to 28 days I would just like a Refund instead. I also read the reviews and it concerned me and it’s why I would like to cancel my order. Thanks!
teej
Jun 23,2023Items ordered were deemed no longer available and Melody facilitated a rapid full refund.
House of Health
Jun 23,2023never got the order the don't not answer any phone try to send email but its impossible VERRY CONFUSING TO CONTACT THEM OR SEND ANY EMAIL ITS NOT POSSIBLE very bad company highly recommend to stay away from them confirmation number FOR THE ORDER XL7PX6R5K
Catherine Holmes
Jun 23,2023Though you were unable to fulfill my order, your prompt response and refund were greatly appreciated.
drswing
Jun 22,2023I contacted an employee named Tracy. She handled my problem very nicely. She had credited my Card account for the full amount. I could not give this review until I saw the full amount back in my Card account. It has arrived back in my account today, 6/21/23. Thank you so much Tracy for your quick response on my issue. Keep up your good work Tracy. The 4 stars was because HC did not have the product I wanted and did not show it was out of stock. But Tracy gets 5 stars. Thank you much.
Leslie Barreiro
Jun 18,2023Thanks Melody for getting back to me and explaining the issue so well.
Gregg from Washington State
Jun 16,2023There was issue with availability on my order. Melody was courteous and prompt in responding. My issue was handled.
Carolyn Barr
Jun 16,2023My orders #86750 ordered March 24,2023 and #94926 ordered May 2. All I have received is emails stating that my orders have been received.
Paulo Henrique Oda
Jun 15,2023Tracy took great care of me. thanks
Kathy
Jun 15,2023Reached out to the company regarding an order I had placed. Reply was handled by Tracy. She was prompt, clear and courteous and solved the issue immediately. Excellent customer service-refreshing!!
John Brant
Jun 15,2023Well, as with most online companies in 2023, I did not expect much in terms of service from sending an email. However, Tracy responded and followed up with me on multiple occasions. She also showed initiative and cancelled my order and refunded my money since the products had been out of stock for a very long time with no idea when restocking would occur, if ever.
Doug Reitmeyer
Jun 14,2023This is a pure scam website ( HealthCentralUSA.com ) and I believe all the posted positive reviews are posted by the scammers. I placed an order on May 22, 2023, received confirmation via email and it’s now June 14, 2023 and not only nothing shipped but there’s no way to contact anyone and they don’t respond to email complaints. There’s no “chat” even though they say they have it. Even the phone number listed on this trustpilot.com page is a bullsh*t recording. TrustPilot needs to clean up the BS positive reviews too! --------------- THE REPLY IS PURE BS - They responded alleging that I gave them an OHIO address to ship to - PURE BS - Because in the May 21 Response they sent a confirming email with this specific shipping instructions: Shipping address Doug Reitmeyer 1821 Cotton Farm Trail Leander TX 78641 United States (512) 750-2677 How can it be anymore clear than that?? These are SCAMMERS
Florenz Adrian Pineda
Jun 13,2023My Order was cancelled and its been a week still no response on my refund. I felt that I was scammed after they charged me after few minutes they cancelled my order. I tried to follow up twice on my refund status, still no response. Update June 15 I got a email reply after posting here. but still haven't got a refund. what's the point of replying on my email if their is no action to follow? I will still consider this site as a SCAM until they pay me back my money,
Jason
Jun 13,2023Great experience. Thank you
Kristen
Jun 12,2023Appreciated Tracy's prompt reply as well as thorough explanation to my question. She was also kind and courteous.
Marc Lessard
Jun 29,2023Product was discontinued and I received a full refund!