At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
I made an error when placing an order and unfortunately the product sold out before I’d realized it. Tracy from customer service replied immediately to my emails and took care of everything quickly. Very happy with response time and professionalism, and I’ll happily recommend them and return as a customer in the future.
Placed an order, they took my money, every link they have is dead, try clicking on View Your Order or Go To Store, nothing happens. Sent an email to their help address, came back as undeliverable, this is a huge scam. Thanks for your reply, I still cannot access anything with your company, website, phone numbers, email… please just put a stop on this order and issue me a refund, if you’re a real company you’ll do that and I’ll post that review out here. Otherwise this is a complete scam.
Very Quick response
Their customer service person, Tracy noted that I was out of their service area and the product was not readily available so she took it upon herself to cancel my order; very much appreciated. My refund came shortly - great service!
I got very prompt replies and the solutions offered were satisfying.
They accepted cancellation and refunded
Tracy was able to help me in a very quick and thorough manner. I wasn't expecting such wonderful service! Very pleasantly surprised. Thank you Tracy
Customer service was outstanding when there was an issue with my order. They reviewed my case and got back to me with a resolution within hours of my email contacting them.
Already sent a glowing feedback. Melody was great in arranging a quick shipment. Thanks, Larry
This company is a scam! They probably paid for the positive reviews here, but check them out on Better Business Bureau for more proof.
They are a good company and good Customer service! if didn’t receive my order and it was cancelled and refunded! i’ll try and shop again when i need something!
Its been 36 days since I placed my order and nothing has arrived. I have the confirm email and the website says "order confirmed" which is the same thing it said the day I placed the order. Contacted MasterCard and disputed the charge for failure to deliver. I did contact them and was told I had ordered incorrectly for local delivery in Dallas. This broke the order and they refunded my money. I asked them how I did this incorrectly and why it took me after more than a month asking for them to become aware of the "broken order" and to get a refund?
Arrived on time. I am very satisfied.
The agent addressed my concerns in a prompt manner. Did not ignore any of my questions. I appreciated that.
My order was taking longer than expected to ship so I contacted customer service. They were quick with a reply and explained the company that makes this product was currently out of stock and issued me a full refund of my order. I appreciate their quick reply but was a little disappointed I didn't receive the product I wanted. But great customer service.
Thank you for your quick response to my issue and for fixing the problem!
Very polite and accommodating!
Very fast and responsive. Excellent customer service.
Customer service was quick and very informative. NaKisha was extremely helpful. I will be ordering again in near future.
Martin Bisch
May 22,2023Prompt service