Ordered a Shadow Pendant outdoor heater. Very fast delivery. Heater now installed and wow, it really gives out some heat. Really impressed! An awesome product and a wonderful experience using this company.
Heat outdoors were recommended to us by a friend a couple of years ago, and we bought our first heater (Fatboy) for our pergola after analysing the info on the very helpful website (videos, cost per hour, coverage etc). Having now built a pool area and poolside seating area, we recently bought a Shadow with the telescopic stand. Heating is just what we'd hoped for, friends very impressed, and I wouldn't hesitate to recommend Heat Outdoors for product quality, value and service
Excellent heater (albeit due to heatwave only used once so far this year!) Superb customer service, asking questions etc and arrived day after ordering!
Excellent video explaining the differences in heaters helped decide which type to buy. Delivery was excellent and they are very well built. They provide the perfect affordable heater for outdoor use, we will also make use of them inside in winter.
Ordered Santini outdoor heater that was delivered quickly (2 days from memory). Perfectly packaged to ensure that the glass tube was in perfect condition. Easy to assemble and worked first time. Good customer support when I had a simple question.
I was really dismayed when one of our heaters blew over in extremely high winds and the glass cylinder smashed. I thought it would be hard to find a spare part but it was so easy to order from the Heat Outdoors website and it arrived really quickly and very safely packed. The heater is now good as new.
Great Retailer! I found Heat Outdoors on Google. They have been helpful, quick and effective. the product i chose, Santini ECO Flame Gas Patio, is great. Very easy (much easier than the mushrooms) to light and use.
Purchase a replacement part for my Athena 13KW outdoor heater after storm damage. Excellent communication from order through to delivery including a post sales follow up. Recommended.
I first saw one of these heaters at the Pig- Hunstrete nr Bath and because of the vertical and spiralling flame, I knew I wanted one. On return home, I bought two which have performed well and amused several guests at functions we hold.
Ordered a replacement glass tube and top reflector for my Santini heater. Both arrived well packaged and in quick time, great service.
Ultra quick delivery and what a fantastic product. Even better than I expected. It's smart, handsome and slick, looks brilliant. In with the gas and away you go. Really easy to operate and gives a great heat. I'm one happy customer.😄
wonderful customer care, great product. problen s soon resolved
I bought 3 x Sherpa 13kw Gas Patio Heater with Cover and am more than happy. The heater looks great, really simple to assemble, and a lot more efficient than I thought. Really good heat all evening and the dial on my gas bottle hardly moved. Price was great and the delivery was quick... highly recommend.
good pre-sales advice and aftercare Highly recommended
Great service with ordering replacement tube for my heater. Item came extremely well packed and the video instructions for fitting the new tube were very good and easy to follow. Wouldn't hesitate to recommend this company and its products.
Very quick delivery, product is excellent.
The service was great and the product also works well on cool summer evenings.
Great customer experience - gave me detailed knowledge on the product when I called, and they checked in with me to make sure I was happy with the product or whether they could help in any way. That was just the service - the heater I got from them was first class!
Good quality products that looks great and has been perfect to heat up the patio area.
Philip
Jun 20,2023Quality products matched with exceptional service levels. Having purchased twice from Heat Outdoors over the last few years I would highly recommend them. The first time was a few years ago with a wall heater. It still works perfectly, unlike the two previous ones purchased from other retailers being different brands. The second is a small heater for our new summerhouse. Works a treat and can't wait to benefit in the cooler months.