This was my first time with Hivis - and it was an excellent experience. I appreciated the range of garments, sizes and printing options and the ability to do the design myself. The staff were careful to check with me that everything was exactly as I required it and all went to plan. The final result is wonderful. My unique sweatshirt gets its first proud outing in public this evening! I would heartily recommend them.
Superb service from the company. Every query was replied to promptly and they delivered promptly. We are extremely happy with the end product. Just wonderful service.
Fantastic service, very rapid turnaround providing us with logo’d hi vis vests to keep our Brownies safe. Good communication and response time. Fab product. Thanks to the whole team!
Fantastic company, always great quality and their turn around times are super fast. Highly recommended.
Great communication, superb, fast service and the hard hats were beyond expectations, they look fantastic.
I recently purchased multiple high visibility jackets in red from your company, however, upon receiving them, I noticed that they were actually bright pink. As a result, I returned the jackets at an additional cost of £17. Despite my concerns, your company conducted an investigation and concluded that the jackets were indeed red. I am disappointed with the service I have received and feel that my concerns were not adequately addressed. If I had wanted pink jackets, I would have specifically requested them. I am unsatisfied with the outcome of this situation, I would not recommend
We had an amazing experience with this company! The staff were incredible at designing and responding to our questions. The T-shirts arrived promptly for our event, and the print quality was perfect. A massive thank you to the team. We will definitely be using them for all our charity printing requirements.
Fantastic service, very courteous and professional. Great in house design team and very high quality, long lasting and cost effective clothing and PPE.
Excellent service. Everyone we dealt with was helpful and friendly, and the end product was really good quality. Would recommend.
I ordered a hivis custom vest and they even beat Vistaprint's price! The quality is outstanding I would highly recommend Hivis
Ordered some polo shirts online on Sunday. Phoned them Monday because I'd made an error on the order. Got the corrected order on Wednesday. Brilliant service.
I needed 30 Hi-vis vests in a hurry and Hivis were able to turn around my order overnight and get them to me in time. Great service from them.
Ordered 4 Railway HiVis vests with printed back logo. Day after ordering I was called by sales to advise that the items I had ordered were not available and there was no foreseable date of these to be delivered to Hivis. As a gesture of good will I was offered an alternative which, even though more expensive, would be of no extra charge to me. The items have arrived within a few days and are excellent. To sum up, excellent customer service and supreb items. If ever I need further items this is the company I will use. Top marks to them.
Having initially found this company from ordering hi-viz waistcoats, which were promptly dispatched to us, we have now progressed to trusting them with our making our T-Shirts and Banners for our Corporate events for our JuiceBar business. Thank you all for making my life so much easier and stress-free. I will be back as my business grows 👏👏👏👏👏
Fantastic experience brilliant product really quick and excellent customer service cannot recommend them enough. Many thanks
The service was fast, constructive, and smart. Thanks, Katie and Bobby for your outstanding service!
So helpful. Provided order so quickly.
Ordered items took several days to find out they were out of Stock not what the website said when they took my money. Agreed to change to another product i paid for express delivery and it took a week for them to arrive. When I chased this I was told they had to order product in no mention of this either on their website or when I spoke to them. I needed the product quickly this company is only interested in your cash. No apologies btw no refund on express delivery.
I have used this company twice now for custom designed hi-vis vests and find them to be very good. The customer service is excellent, you can ring them up and they tailor the order to your needs. I found them also the most flexible in terms of the choice of design. They are the cheapest around for what I have found. Both my orders arrived very promptly. With the first batch around 20% of the vests had slight flaws such as poorly finished threads etc. I fed that back when I ordered the second batch and I haven't found any flaws this time around.
Dapo Omolade
Feb 10,2025Good customer service experience, very satisfied with the promptness of responses and delivery on time as promised. Also, the quality of product is great. I will be more than happy to recommend this to clients