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At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs. Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite. Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles. HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void. As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors. We’re so confident that your pet will benefit from our products that we offer a 30 day 100% satisfaction guarantee or your money back. Plus we provide free shipping with every purchase made.
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Reviews 758
Jennifer Crawford Soto
Nov 17,2024Slowest shipping ever!!! My order was placed on a Monday and five days later it still hasn't even been shipped. Emails to the company are answered by AI, not even a real person.
Rescue Dogs
Mar 19,2024Horrible customer service and poor business practices. Seemed better in the past; nonetheless we will shop elsewhere as the industry is replete with pet CBD vendors.
Rose Glasses
Feb 29,2024Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Anime Ink Tattoo
Feb 02,2024Just received a email from holistapet allegedly from their CEO , thanking me for being a customer, I’ve purchased many CBD treatments for my dog over a few years. However now when I click the link to open their website I get an Access Denied prompt pop up stating the site owner has set restrictions for me accessing the site .
Robert Davis
Dec 22,2023I have been ordering CBD capsules for a few years my pup is doing really good Customer service takes care of any questions I have
Lisa Trotter
Nov 11,2023I've been ordering CBD oil for my cat who is 14 years old and has spinalosis I couldn't touch him on his back by the tail. He would cry out. The vet prescribed pain medication but I wasn't interested in him being addicted to pain meds. So I took a chance with CBD oil. I've been giving it to him for a few months now and I can pet him in that spot and he is okay with that. His spinalosis is permanent but he is comfortable and happy.
customer
Nov 09,2023I was having trouble trying to cancel a subscription with Holistapet and Janine Blakewell from customer support took care of it quickly. She saved me perhaps hours of trying to search for a way to do it myself. Thank you Janine!!!
Thomas Downs
Oct 14,2023Tried ordering the larger cbd for my 2 elderly dogs and for the last 6 months the only send me one bottle of the smallest size. Surprisingly enough i am getting charged for the big one still.
Sparky Roxy
Oct 08,2023Worse company ever!!!! DO NOT PURCHASE ANYTHING from the website-you will never ever get your products!!!!! I ordered my products in the beginning of September. Is still do not have my order. To top it off NO ONE will answer the customer service phone number. I have a credit card investigation going on! I REPEAT DO NOT PURCHASE FROM THE WEBSITE!!!!!!
Max Rosenwasser
Sep 13,2023The products are good, but the customer service is so horrible to the point of actual theft. Once, a monthly order was not delivered but I thought maybe it was my mistake somehow and I didn't investigate. The second time this happened (within a few months) I did investigate and the shipping company told me it was "returned to sender" despite months of delivering to the same address. HolistaPet provided no notification of any error at any point and didn't respond to emails or calls. So now they have the product I bought and my money. I'm not sure what that is if not theft. Additionally, the online interface has always been glitchy and a pain to deal with. The products seemed alright, but definitely not worth the hassle at this point.
Bill Novick
Sep 11,2023Waited 30 days for the product and never recieved it. The last order took over 14 days to get. Customer Service blamed it on the shipper. I was told once the shipper has the order they have no control. Get a new shipper.
Connie Toelle Karns
Sep 11,2023Their produts are good but God help you if you need to contat cutstomer service!!! When you call you always get a voice mail & no one calls you back!! You sent a detailed email & someone sends you a return email in 4 or 5 days & says "how can I help you?" Very frustrating!!
Ely
Sep 09,2023I have been giving my dog Holistapet treats for years now and she absolutely loves them! Our dog suffers from anxiety, and these treats calm her down while offering a delicious snack that she loves. Recently when my dog was sick, I was supplementing her pain meds with Holistapet oil and treats, which helped her pain and increased her appetite. They were much easier on her system than the prescription meds and she actually enjoyed eating them.
Jill Harriman
Sep 06,2023Let me tell you about this they will cheat you. During their BOGO I bought 4. I received .5oz bottles when the picture clearly shows a 2oz. Bottle. They won't answer their phone. Reported them to the BBB, they said this company never responded. I spoke to a customer service representative named Steve. ( holistapet emplyee)Rude. Played along like he was helping me. No follow through. There are many customer complaints. READ THEM. they also CHANGED THEIR FORMULA MAKING IT LESS EFFECTIVE. This is all reported for public viewing. BUYERS BEWARE. I WARNED YOU😔 Also read a review where a dog got sick on oil . Got it tested and was laced with mold
honeymustard
Sep 05,2023Oh yeah, I'm filing all kinds of complaints with state of California which thankfully will investigate. They are terrible company. My cat reacted so terribly she was just fine on plnt human grade CBD oil then started this a few months later. Absolutely horrible. Worst customer service. Yeah yeah you guys are dealing with a crack SEO top marketing person. So good luck. Not to toot my own h orn or anything, but I've spent the last almost 3 weeks helping people in LA haina Maui try and find their pets after the wildfires and I need to take good care of my own cat and you have put so much stress on me Good luck with your brand
Caroline Boudreau
Sep 01,2023Our 14 year old Chi-wi was showing signs of dementia. He would pace around the house in the evening, was wetting the bed at night, and he would scream all night once he was put to bed. Our vet gave us a prescription for something but we didn’t find it helped at all. I was reading up on dementia in dogs and found out about using melatonin. I stumbled across HolistaPet and decided to order the Melatonin chews. My dog loves them and seems to be back to normal. No more screaming at night, the bed wetting is rare, and the other dementia symptoms have subsided significantly. I’m not a fan of the website, but I’ve figured out the navigation and will continue to order because we’ve had such success for our little old man. I’ve just ordered the probiotics for our itchy lab, and I plan on signing up for the membership if we see similar success with him.
maureen walsh
Aug 29,2023While I was checking out a item that I was looking at popped into my invoice…I did not want this item…I was on hold for 30 minutes trying to contact holistapet to correct the error but I was told to leave my name and information. I emailed them a few times and was told since it was processing he could not cancel it. It states it is processing the minute you receive the confirmation! This is horrible customer service…I have bought many times before but I will find another cbd company in the future. I have never had a worst customer service support than I received with this company.
John Frederick
Aug 23,2023Cat wouldn't touch them, actually spit them out if she got one!!!!!!!
Patrick Colletta
Aug 15,2023Their customer service is non-existent ! Have been on hold many times with no answer..Have left messages and e:mails with no answers !
7250 Bandini Blvd #110, 90040, Commerce, US
https://www.holistapet.com
Domingo Herraiz
Jan 01,2025Great products but have had terrible customer service and their website doesn't recognize discount codes. I am always getting emails from them with discounts for me to order. I then go to order and their system always tells me invalid code. I send emails to their contact address and then they give me a special code that is only active for 10 minutes. Good luck with that. Unless they fix their systems I would another vendor.