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At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
Reviews 830
Mr Slocombe
May 19,2018Very helpful and friendly answering all our questions
Mr Causer
May 18,2018Brilliant service, helpful and knowledgeable staff, the whole team were excellent.
Mr Maurice Davis
May 18,2018Excellent friendly informative staff
Mrs Reynolds
May 18,2018Excellent service.
D R John
May 18,2018Third Honda car bought from Howards, and I can't fault the team. Chris, Stephen and all the gang in the service department. In fact everyone who works there that you have dealings with. So friendly and very helpful. Nothing is too much trouble. I would never consider buying a car elsewhere.
Mr Smith
May 18,2018Excellent customer service friendly and helpful staff and great coffee The i30 tourer is pretty good as well 😁
Mrs Oliver
May 18,2018Once again, Howard’s Honda Taunton have given me 100% satisfaction. Every member of staff deserves a ‘very well done’. Thanks to all the team
Mr Roach
May 18,2018I have been dealing with Howards Group since 2011 when I purchased a Citreon C5 estate and then went on to Purchase a Hyundai i40 tourer in 2015 Again this March I purchased another Hyundai i40 tourer On all occassions I have found the group to give first class customer service when dealing with either the sales team or the service department That is one of the main reasons I travel down from Weston super Mare to Yeovil to use Howards Hyundai
Miss Brown
May 18,2018Very friendly and helpful staff
O
May 16,2018Dealt with my classic 21 year old Honda efficiently and at a great price for the work and parts, highly recommend to anyone who needs work done. Honest and open communication, there were of course some unexpected issues with a 21 year old car but these were expertly dealt with and I was very happy with the level of service provided
Mr Cox
May 12,2018Excellent service. Helpful staff, can't really fault anything.
Mrs Wilson
May 11,2018I don't go anywhere else but Howards for my vehicle. Great customer service. Brilliant and helpful team.
Derek Wright
May 11,2018Car purchased without viewing after seeing on line.Price agreed over phone and very good reception by all at Howard’s. Special thanks to Neill who dealt promptly and agree to remedy minor paint work issue.
Pawel Schulz
May 09,2018I would like to thank you very much for best costumer service I have ever received at Howards used cars Yeovil.Special thank you to Greg Wells for taking good care of me during problem with the car that I bought from them. Long story short I returned car and received all my money back without any problems. Once again thank you very much guys. Pawel.
Bridie
Apr 18,2018In 2016, I took on a lease deal with a Citroen C1. It was a great experience dealing with Kevin Mackintosh, I had no issues throughout when I had the car. In early February 2018, I had the chance to go to the 'VIP Event' for the launch of the 18 plate cars. As I knew I had to hand my car back within the next few months I decided to attend. I dealt with a different salesman and was promised 'the works', unfortunately it was a bumpy process with the agreement of my new DS3. Part of that deal was that I was promised that the duration of my C1 lease would be covered by the dealership and I could hand back the car the day I got my new DS3. A month on from collecting my DS3 (thinking everything had been dealt with to do with the C1) and I get a letter to say that the next instalment for my C1 was due - I had cancelled the direct debit with my bank as I had the intention they would never true to take money from that agreement. I was wrong - my direct debit had obviously bounced back. I queried why that the finance was not dealt with and closed at the beginning of March when I handed back the C1 and I was told it was 'a long process' after speaking to the finance company myself they were completely unaware that Citroen were meant to contact them to close and pay off the remainder due. PSA Finance had told me that they have never had any contact with the dealership. 12 days on and I am still getting 'urgent' texts and letters from PSA Finance saying I have a balance outstanding. I have been promised on several occasions by the Citroen garage they are dealing with it but once again, today PSA Finance have told me that they have had no contact from the Citroen garage to sort this issue. If I knew this would have happened, I would have kept my C1 until the lease was finished and handed the car back and had nothing to do with this dealership instead of getting into another agreement with a different car. I am so devastated that at a young age that I could be black listed because someone was too lazy to do their job properly. I wish I did not have to take it this far to write a public bad review. Please steer clear, roll on 4 years time.
big-red-biker
Apr 08,2018I bought a CRV from Howards. The actual buying was no problem. I paid on the Wednesday, a day earlier than requested, using BACS. I went in on Friday as scheduled to complete the paperwork and then went back Monday a week later (that's 10 days later) to pick up the car. A couple of days later, I realised that the "auto" on the windscreen wipers wasn't working as expected. I called up Howards and was put through to "service" who suggested I took the car in for a check. Well it's a good 40 minutes drive over to Taunton, but I took the car over. After a short inspection and a test drive I was told that the wipers were working as they should be. I was pretty certain that they weren't, but couldn't argue with the Assistant Service Manager who was deaf to my comments. On my return home, I phoned Honda UK who assured me that I was right and that the wipers, set to Auto, should do nothing until it rained and certainly shouldn't be working as "intermittent" all the time. Honda UK made contact with Howards and another appointment was made. By this time I'd also driven the car in the dark and had found that the dashboard display wasn't dimming with the headlights turning on, as it should. On arrival at Howards I had to be quite firm to get to talk to the Service Manager to explain the problem - by this time, two problems. Then we had to go on an extended test drive so that I could convince both the Service Manager and the Senior Technician that the wipers weren't working as they should and that the display wasn't dimming as it should. Howards then loaned me a car whilst they sorted out the problem and I was back in my own car 48 hours later. From my point of view, I'd paid top money for the CR-V, I'd fulfilled my part of the bargain by paying on time and turning up to complete the paperwork, but couldn't take the car away because Howards needed to complete a thorough check of the vehicle before it could be handed over. My question remains: what kind of check took six working days to complete yet missed two very basic items? What else did they check or not check? I wasn't provided with a check report so I don't know. I would say that Howards need to instigate a more thorough pre-handover check routine with a written report to be handed to the customer on handover of the vehicle.
Fids
Apr 07,2018We have been to howards motorhomes twice now each time we have been very welcomed. Simon Jones and his assistant sharn Jones couldn't have been more helpful and patient and All done with a good sense of humour This the best motorhome dealer we have been to, well worth a visit keep up the good work guys.
Steve Winter-Gray
Apr 06,2018Good afternoon, I would like to take the time you make Peugeot aware of the exceptional service that I have been provided with from your Howards Peugeot Centre in Weston-Super-Mare and that from the Robins & Day Peugeot Centre in Cribbs Causeway. I contacted Howards in Wreston as I work in Weston and expeirenced issues with my brakes on my way into work on Wednesday morning. I spoke with a very helpful lady called Jane who advised although the garage was fully booked, she understood my concern about driving to and from home and advised me to bring my car in on Thursday rather than have this sat in the car aprk at my workplacen and she would do her best to fit this in. She assured me this was not guaranteed but would at the very least attempt to do something. - First class!!! I took my car in on Thursday morning and then walked into work as my own choice. Early that afternoon I recieved a call from Mark in Service to advise that the Brake discs werw warped and that he could refit new discs at a cost of £155.00, he kindly applied some discount. I advised Mark that I only had new discs and pads fitted in August 2017 and had only done 15,000 miles so found this unusual they would warp and Mark advised the pads were in great condtion so he could not understand either. I advised Mark to go ahead with the repair and asked him to provide me with the number for Robins and Day Cribbs Causeway who I have my Service Plan with and who completed the previous work. I contacted Robins & Day Cribbs Causeway and spoke with Dan. I epxlained my problem and Dan kindly put me through to Phil - The Service Manager. Phil looked into my issue and took ownership of the problem right away. Phil advised that the discs I had fitted were still under warranty and that he would contact Howards and advise them to take care of everything under the Warranty and to complete the replacement of the discs. Very impressed!!! Needless to say I recieved another call from Phil from Robins & Day to advise what was going to be done, and then a further call from Mark in Howards to advise how they were going to resolve my issue. A great demosntration of both Peugeot Dealerships working together for the benefit of the end consumer. I am nothing less than impressed with this level of Service and I am delgihted to hold a Service Plan with Peugeot and happy to state that I wish to continue ongoing with a Serviceplan and remain a loyal Peugeot customer for the foresseable future. I currently live in Bristol, no less than 5 minutes drive from Robins & Day Cribbs Causeway, but will be looking to move to Burnham on Sea in the next 2 months - therefore Howards Peugeot will be my local dealer. It is safe to say that I will be happily recommending both dealerships to my friends and family regarding the purchase of a new car or servicing of a car. Please allow me to extend my gratitude to all individuals involved in the resolving my my issue and ensure they recieve this feedback! Many thanks from a very satisfied customer. I can assure you that I will be levaing the same positive comments in the survey from Peugeot once I recieve this! I don't currently have an email address for both dealerships but if I can obtain this, I will ensure this is also sent direct to them. Kindest Regards Steve Winter-Gray
Chris B
Mar 31,2018I found the staff at howards nissan weston super mare especially joe halliday very help full when trying to choose my new car . And the after sales is very good to would recommend this company .
Herluin Way, BS23 3YN, Weston-super-Mare, GB
http://howardsgroup.co.uk
Nancy Kingham
May 19,2018I think Howards of Weston is brilliant they are very helpful really good people skills. thanks, Mrs Kingham