At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
Used Car centre, Yeovil. After losing my trusty Honda in rather stressful circumstances I found myself in dire need of a car at short notice. I selected Howards on the basis of their reputation locally and excellent choice of vehicles. Lloyd was thorough, polite and helpful throughout the whole process. He guided me in checking though all the necessary details which, given my frayed nerves at the time, was a great help. I’d be happy to highly recommend on that basis. However, the fifth star, is for “that extra mile” that Lloyd and his colleagues went when some unforeseeable electrical problems arose a few days after I purchased the car. I was reassured straight away that the issue would be diagnosed and repaired under the warranty. After waiting a few days for a part to come in I took my 208 back in for the repair. Again, through no fault of the Dealership, the part did not match due to an obscure model update. I needed to get back to my business that day, so it was difficult to leave my car until another replacement part arrived. At that point, Lloyd stepped in and gave me his own car to take until mine was ready! He then delivered my 208 to my home a couple of days later. I must admit, I rather enjoyed driving his 3008 (very nice!), but I was glad to have my own car back and fully operational again. Very impressed indeed with how the sale and post-sale glitch was handled by the Used Car Centre team. Thank you for all your help - really enjoying my new Peugeot.
We were very pleased with the service it was excellent
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Car Purchase We had an excellent exerience and would recommend Howards to anyone. We were particularly grateful to Lee Johns at the Taunton site whose experience professionalism and great customer service made the whole experience enjoyable and easy.
Very happy with the service we received. No complaints at all.
Welcoming and straightforward to deal with.
The sales representative was very helpful in regard to the options available and the handover went very smoothly and expeditiously.
Welcoming and helpful staff.
Brilliant experience with Howards, from test drive to delivery. We have bought two cars from them and I would highly recommend them. There were never any high pressure sales techniques and the experience was fantastic.
The salesperson was knowledgeable and helpful. No pressure and we felt we had a good deal. We are pleased with the car.
We have always found Howards Taunton excellent in every way
I've previously completed a satisfaction survey we received through the post. The whole experience, from our initial test drive, to organising for a dog guard to be fitted to finalising the collection was extremely well organised.
The service was actually second to none. Everyone I dealt with was extremely helpful. I have got a couple small issues with the car but am dealing with them to sort them. Dealing with other garages I found they always had to speak with a manager every time you asked them something I felt Howard’s were more autonomous and could straight away answer all the questions I had.
Dan was absolutely brilliant. Couldn't have done more for me. I did have an issue with the car initially however it was sorted within a heart beat. So happy with the service and so lovely to deal with non 'salesey' car dealerships. Will be a long standing customer as well as recommending to family and friends! Well done Dan and the team!
The service we have received over the past few years has exceeded our expectations. We have found the service and parts advisors to be efficient, polite and prepared to assist wherever needed. We therefore had no hesitation in purchasing a replacement car from Howards recently. Again another pleasant and efficient process. Highly commended.
Simply the best car buying experience I have ever had. Best Customer Service Best ever deal Professional and no nonsense approach If you are looking for the best -then look no further you wont be disappointed,
We had outstanding service from Howards, who did everything we asked, everything they said they would, and more. The experience of changing our car, which could have been stressful, was actually a pleasure.
very good service, they are always polite
Helpful and welcoming staff, despite the disruption of a refurb. No quibbles or problems and car ready in good condition and time.
Christopher
Feb 24,2018Marcus Urch, our sales contact, spent a great deal of his time sourcing the exact model, mileage & in particular, the colour of the second hand car I was looking for. I was kept well informed during the search & ended up with just what I wanted & am now enjoying my new 'denim blue' Auris.