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Are you looking for an electrical retailer who can help you find the right products for your home? A new fridge freezer or washing machine? How about a new TV for those family movie nights? At Hughes, we’ve been putting people at the heart of our business for over 100 years, and that means providing affordable, reliable appliances from trusted brands like Samsung, LG, Miele, Bosch and many more.
As a family-run company, we deliver exceptional customer service through every step - from expert installations to reliable repairs, eco-friendly recycling, and hassle-free maintenance. Our team is dedicated to treating you the way we’d like to be treated, with honesty, respect, and unwavering support.
We’re here to make your life easier and your home happier. From our family to yours.
Reviews 743
Lesley Black
Feb 13,2025Great service!
Dave
Feb 13,2025Ordered a Panasonic mini hifi, price was best I could find with free 24 hr delivery, 2nd purchase I have made from Hughes and no drop in quality, will use again.
Angela Dean
Feb 13,2025Very pleased with our new TV from Hughes, bought to upgrade a smaller TV. The picture quality is great and overall we are very impressed Price was competitive and it was delivered quickly and efficiently.
King
Feb 13,2025Great customer service 5* Delivery guys, helpful & very witty 5*
Adrian Oates
Feb 13,2025Great price, great service, quick delivery. Thank you!
K Z
Feb 13,2025We received the wrong product—same model, but a different color. Unfortunately, returning it and waiting for the correct one wasn’t an option, as our gas engineer’s work was time-sensitive and had to be completed the same day we opened the box (two days after delivery). The product we received had a single-digit difference in its model number, so it seems like an error in the warehouse when picking the item for dispatch. This caused significant inconvenience, especially as it was late at night and already challenging to coordinate the installation. Given our tight schedule, returning the hob and waiting for a replacement wasn’t feasible, as other trades were lined up for related work. This was our first purchase from Hughes. While delivery was fast and the overall service was fine, I wouldn’t buy from them again. Even though mistakes happen, receiving the wrong product—especially for a large item—creates a major hassle, particularly with the logistics of returns. I haven’t contacted them, as I don’t expect they would offer to swap it out themselves, so I’ve had to settle for what we received.
Mo
Feb 13,2025Hasle free. Order delivered on time.
Johny B
Feb 13,2025Happy with my purchase. Quick delivery.
MLS
Feb 13,2025Hughes has an amazing customer service. I had a problem with my kettle and the customer service promptly replied to my email and provided me with a solution. They scheduled the collection of the faulty kettle and the delivery of the new one on the same day. I could not recommend them more.
Guest
Feb 13,2025Great communication and excellent service
Marsham
Feb 13,2025Hughes very good but Dpd let us and you down
Mrs Jones
Feb 13,2025Arrived within the estimated time, and the item delivered with care. Friendly driver.
billconsitt
Feb 13,2025Great price swift delivery
Trina Rocha
Feb 13,2025My new LG washing machine was a replacement for an 18mth Samsung one , which had broken twice. Hughes delivered quickly and the machine was a very good price. The machine itself is quiet and cleans well!
MR S MCLEAN
Feb 13,2025Good price, easy to arrange online, crew delivered on time and very professional.
susan
Feb 13,2025quality product delivery on time polite customer service good price
david sutcliffe
Feb 12,2025Great TV at a good price with fast delivery
Carol
Feb 12,2025Hughes always deliver !! Professional Advice. Excellent customer service. Top of the range merchandise at prices you can afford. A brilliant customer service.
Mercy Kibenda
Feb 12,2025Very good product, excellent condition
Adam Hiley
Feb 13,2025Efficient and courteous