Hughes

4.5 (743 Reviews)

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Are you looking for an electrical retailer who can help you find the right products for your home? A new fridge freezer or washing machine? How about a new TV for those family movie nights? At Hughes, we’ve been putting people at the heart of our business for over 100 years, and that means providing affordable, reliable appliances from trusted brands like Samsung, LG, Miele, Bosch and many more.

As a family-run company, we deliver exceptional customer service through every step - from expert installations to reliable repairs, eco-friendly recycling, and hassle-free maintenance. Our team is dedicated to treating you the way we’d like to be treated, with honesty, respect, and unwavering support.

We’re here to make your life easier and your home happier. From our family to yours.

Reviews 743

4.5

Out of 5.0

Fenbee

Feb 12,2025

Ordered delivered all quick perfect replacement good delivery team. A happy wife 🎉

Mr Toomey

Feb 12,2025

All as promised

Helen Francis

Feb 12,2025

I found Hughes on line whilst looking for a new Kenwood stand mixer. They had my preferred KMix, in green, cheaper than other companies & free delivery. After reading reviews, decided to order. It was delivered promptly the next morning by DPD. I would not hesitate to order from them again. I am also super pleased with the mixer.

Anthony Saunders

Feb 12,2025

You have got an impressive showroom with a wide range of every project Your delivery men were on time and very helpful.

Peter

Feb 12,2025

When I made my purchase, I opted for ‘click and collect’, but on the day, got a message from DPD to tell me to expect delivery at home . This was followed later with another, to say the item had been delivered to me, which it hadn’t. Meanwhile I had had a message from Hughes to say it was en route for ‘click and collect’. I went to the branch to enquire, and after a lengthy search, the item was found under the counter, not logged in, and still in DPD packaging. I imagine that the fault lay with DPD, but not a great retail experience….

Karen Reed

Feb 12,2025

Failed to deliver..received a call from the driver they were 20 minutes away..they failed to turn up and ignored my calls...I never received an answer from head office...very poor service!!!!!! Unreliable!!!! UPDATE And it has taken my review for somebody to actually explain to me which is really sad.

Mr Paul Tuffnell

Feb 12,2025

Best price I could find for the TV at the time and delivery was quick.

Mr Mark Wallington

Feb 12,2025

Prompt delivery. Good product. Hassle free.

Har Hars

Feb 12,2025

Poor delivery, Two Indian men spoke Indian to each other, then decided it was two dangerous to carry cooker 1 flight of stairs. Paid nearly 600 for a cooker and they can't deliver properly. I am in my 50s my wife is 60 and we carried it up ourselves. You should be embarrassed.

ANTHONY

Feb 12,2025

Delivered on time delivery was quick drivers were well informed. Have no complaints very happy with service.

VB

Feb 12,2025

Joint lowest price I found for the new model of washing machine, but with free delivery it made Hughes actually much cheaper. Delivered on the day I chose, given 2 hour slot on the morning so didn’t have to wait in all day, and a call 30 minutes before delivery. Perfect.

Jennifer Guest

Feb 12,2025

Excellent service - finding the exact item was easy, delivery was fast and free of charge

Sarah

Feb 12,2025

Easy to order Product arrived when specified Thank you Hughes

Sally Roach

Feb 12,2025

Efficient and reliable service

customer

Feb 12,2025

Excellent services.

Bob McMahon

Feb 12,2025

Excellent service - quick delivery - and speedy communication.

Danny Day

Feb 12,2025

Wrong item sent, rearranged for an exchange 3 days later on a specific date, no contact and item didn’t arrive on that day. I contacted them to get an update and was then arranged for another date. In total 3 days waiting in for a delivery and exchange.