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Are you looking for an electrical retailer who can help you find the right products for your home? A new fridge freezer or washing machine? How about a new TV for those family movie nights? At Hughes, we’ve been putting people at the heart of our business for over 100 years, and that means providing affordable, reliable appliances from trusted brands like Samsung, LG, Miele, Bosch and many more.
As a family-run company, we deliver exceptional customer service through every step - from expert installations to reliable repairs, eco-friendly recycling, and hassle-free maintenance. Our team is dedicated to treating you the way we’d like to be treated, with honesty, respect, and unwavering support.
We’re here to make your life easier and your home happier. From our family to yours.
Reviews 743
Ms Linda Douglas
Feb 18,2025I purchased a Nespresso coffee machine from Hughes, unfortunately there was a problem with the machine. I phoned Hughes and spoke to a very nice and helpful young man, I confirmed my request for a return and refund via email. I packed up the machine ready to take to the post office, I received a reply email from Hughes the following morning advising me that the machine will be collected by DPD in 2 days. I have now received my refund which was dealt with quickly and efficiently, I would definitely recommend Hughes and would buy from them again.
Michael Godbold
Feb 18,2025Microwaves arrived next day and as described purchase on line was very easy. Could not believe it was so fast, thank you
June
Feb 18,2025Great communication .Came on time and completed job very efficiently.
GuitarMadTenSeventy
Feb 18,2025Fabulous service, staff were knowledgeable, efficient and very courteous. Price was better than anywhere else too! Definitely shop there again.
Gavin Buckley
Feb 18,2025Had a few issues / damage when it was delivered by arrow xl but Hughes as a company couldn’t of been more helpful they issued a replacement straight away an there customer service team are exemplary to speak to an deal with will certainly be purchasing more appliances from them in the future
michael caines
Feb 18,2025Still haven’t got my tv and a phone call back would have been nice would not recommend to anyone .
Craig
Feb 18,2025Great range of products at sensible prices
Maureen Nicholson
Feb 18,2025We had a few queries. All were dealt with efficiently. The manager, Adam was very helpful. The choice of products was great. The prices were very reasonable and matched other competitors.
Mr Phillip Taylor
Feb 18,2025Great price both for item purchased and delivery. The delivery was as promised and very friendly and courteous. I will certainly shop with you again.
Colin Bennett
Feb 18,2025Fast delivery as stated, well priced.
Customer
Feb 18,2025Great price, and delivery very quick, extra discount for over 60s
Winston Kemp
Feb 18,2025Very good customer service
Brian carter
Feb 18,2025Excellent service,
Mandy w
Feb 18,2025Amazing customer service
A Provan
Feb 18,2025I ordered on 10th February (black oven) and received delivery on the 12th. The oven was exactly what it wanted and a great price (haven't used it yet so 🤞🏻). The communication from Hughes was excellent, I was kept up to date throughout the order/delivery process. The delivery company used by Hughes were also fantastic.
Awlad Hussain
Feb 18,2025Because the service you provided was reliable, prompt and excellent all along.
a joseph
Feb 18,2025As described including delivery quick and efficient
Robert Johnston
Feb 18,2025comfortable process
Lindsay McNab
Feb 18,2025Good price, prompt delivery. Delivered wrong colour of fridge freezer but the sales team at the end of the phone resolved things with the minimum of fuss.
Stephen Mcnally
Feb 18,2025Brilliant service. Prompt delivery. Very impressed.