Infinity Auto Insurance

Hosted by David Simmons

2.0 (563 Reviews)

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Reviews 563

2.0

Out of 5.0

Edwin Hernandez Rodriguez

Aug 19,2017

15yrs I've been with infinity insurance and when I needed them it was easy and the fastest service I had ever seen, I couldn't even recognize my vehicle it looked brand new I was very happy and satisfied thank you infinity.

Luis Lugo

Aug 18,2017

Very grateful to receive excellent care and solution.

Robert Rebollar

Aug 16,2017

Gracias por su ayuda muy eficientes todos

Amber Anderson

Aug 16,2017

I filed a claim on June 16, here it is august 15 th I have no car !!!!!! I don't have a xtra care or the money to rent a car! They have given me no answers and I can't get my car until the repair shop releases it to me ! Worst experience I've ever had to deal with. I can not receive any answers from anyone. I pay and trust infinity and they've done nothing but give me excuses!

Melissa

Aug 16,2017

Just started so we will see.

Martin Garcia

Aug 15,2017

5 Estrellas metrataron mui Bien

Mary Dominguez

Aug 15,2017

Love love love

Maria Garcia

Aug 06,2017

Es muy confiable y con excelentes precios ! Yo los recomiendo!

EVERTS, CARRIE

Aug 04,2017

We recently had an accident and our experience with our claim agent, Dominique, was amazing. However, a previous experience we had years ago was so horrible! I literally cried every time I got off the phone with infinity insurance because I was so frustrated with them. I eventually went to a lawyer for assistance. His focus was on the other insurance company of the driver who hit me though instead of our insurance company even though The problem was not the other insurance company because they did amazing job on their end. It was my own insurance company, infinity insurance, that was the problem through the whole claim. So I'm only giving three stars. Originally it would have been zero but because Of our experience recently I upped it to three. I'm still not confident to recommend them to anyone. However because of our previous experience I have decided to hold off canceling our policy with them Simply because we worked with an amazing woman. It was Dominique who really saved my opinion of infinity insurance.

Tania

Aug 01,2017

no one ever returns your call. This is my 3rd attempt. My 4th attempt would be to cancel my policy

Jeremiah Curry

Jul 24,2017

Inconsistency with my claim.

Bobby Mondragon/ Yvonne Mondragon

Jul 21,2017

They took to long to handle my claim never like returning mine or my attorney calls than made me pay for one day of storage and half of the admit fee for the body shop my truck was @ never again will I use infinity they are not on ur side only out for the money! Very unprofessional!!!

Aldrint Villarroel

Jul 21,2017

Muy buen trato.. Aunque pienso que pueden mejorar los precios

Mr. Williams

Jul 15,2017

Infinity has been good to me so far I've been a customer for a couple of weeks now. The process was fastest and the customer service was good as well.

Craig Fredriksson

Jul 02,2017

I am pleased with the total price and help I got from the employees.

Valeria Lucero

Jul 02,2017

I really appreciate there help they been really good help to me

Jen

Jun 30,2017

My 2013 Infiniti QX56 Limited got rear ended and this is the company that the guy that rear ended my car has. It's crap. I got a very low estimate from them, half of what the body shop actually quoted me. As if that's not bad enough, I couldn't get them to honor that estimate. Not a penny yet. I couldn't even get a hold anyone of the 3 contact numbers it says on the paper. I have USAA and they are great. They would pay the full amount directly to the body shop, paid for the rental while that's getting fixed and reimbursed for the full amount of the car seats that was involved in the accident. I just don't want to file the claim under my insurance when it's not our fault. Infinity Insurance, on the other hand, just hopes you'll get frustrated enough and tries to get away with not paying for the repairs. SCUM!