I have had excellent customer service and they have great response time to claims.
Wasn't happy with the price, the agent quote and sold at the set price but when I received my policy the price was increased $20.00 dollars more. Not happy about that at all....
The prices are insane
The coverage was immediate! I got a plan with roadside assistance and I used it the very same day unfortunately. I really appreciate the speedy assistance and I was taken care of like a V.I.P once the towing company arrived.
Work with you
I l9be it its cheap for me that I have full c9verage wouldn't change it for anyone else
They have been so wonderful. Make me feel like I don't have to stress so much. They are patient with me and my claim.
Great service and fast claim response.
I couldn't do any better.
Outstanding service. We have had nothing but the very best service from Infinity Insurance. They have answered our questions and been right on time with the claims payments for a recent, truly horrible accident we had in our family. I would highly recommend them to anyone looking for outstanding insurance coverage, attention to detail, and truly excellent customer service. Thank you!!!
great service.
Respondieron,rapido a mI reclamo,muy buena compañía de seguro,yo la recomiendo...
Great customer service and didn't take long for me to get insured!! Highly recommend..
Great customer service fast and easy also local wouldn't change it for any other insurance company.
They help you a soon as you request they service I'm very satisfied I'm strongly recommending them.!!
excellent service every time!
Es muy Buena aseguransa por que ayudan con cualquier accidente De auto al instante muy claros end sus respuestas y amables por El telefono en costumer service.
Best and fastest customer service ever.
This is the worst company I ever had as my auto insurance. I was in a car accident 4 days agi. I needed a car rental immediately. My adjuster said he needed info about where my car was financed from and the account number. I provided every info requested from me. After that I called the adjuster numerous times ... no answer. I would call the customer service number and I would have to hold for a lengthy time before an agent spoke to me. I was told the adjuster could only provide car rental monday-wednesday. Since I couldnt reach my adjuster, the customer service would transfer me to the supervisor. No answer from them too. It would go straight to their voicemail. My problem is still not solved. I still havent been able to reach any of the people they told me to reach out to.
GAYDEN, MARK A
Jun 22,2017They were absolutely the best. I could not have been more happy with the service and professionalism.