James's was very patient, knowledgeable, and personable! Give him a raise!
Great service ,very polite & helpful
Santiago fue muy amable y me explico todo el proceso claramente y reservó el vuelo que yo deseaba todo muy bien y claro. Gracias Santiago
Allen was very kind, patient and supporting with my reques.
Amabilidad y confianza
Both Roger and Richard, the agents I dealt with,were extremely helpful and patient.
El Sr. Javier Hernández fue la persona que me atendió, el trato y la ayuda para mi solicitud fue excelente, la cual agradezco mucho.
Gabriel did great at assisting me!
The service level provided by Andy Mason was above & beyond. it has been decades since I have seen customer service of this caliber in the airline & travel industry
Scam! Stay away
Excelente atencion, muy amable
Muy buen servicio Antonio 10 de 10
Bob was very helpful and knowledgeable. He returned calls when he said he would. Thank you Bob!
El agente José Martinez, fué de mucha ayuda. Resolvió todas nuestras inquietudes. Muy profesional en su trabajo.
Timothy was very helpful and patient with me and sorted out my issue efficiently. Thankyou
Gracias por tu servicio
He was very helpful letting us know we did reserve 2 rooms and not just one
Marcos crespo
Dario gonzalez solicitation mi problema muy burna atension
Ronald
Feb 13,2025I called because the confirmation code was not working. I was passed from one agent to another, before Mr. Watson helped me get checked in and sent my boarding pass. Cumbersome. Whole process, includng "hold times" was about 6-7 minutes' shoudn't have taken that long. I want the website check in to work and hope that it will upon my return