Hailey' avery good!
The customer service was great, very helpful and efficient staff
Bill did a great job. He took the time to explain procedure and made sure I understood the process.
Nicholas was amazing! Patient and helpful
Stefan was wonderful. Very patient and answered all my questions.
Dominique provided OUTSTANDING customer service and he started my year in the best possible way. I hope all employees of Infinity Travel are like him. The Grays
Was the excelet and professional service from Daphnie, good job.
Mr. Dominique is big helper.
Denis Brown has helped me with my checked in he was very patient and kind
Shawn was the best great knowledge and very kind he resolved the issue in no time!
I had the wonderful experience today of working with Jimmy C. His total attention to my necessity worked 110% in my favor. He was informative and kind, very kind. I totally appreciate his help today. It was a completely over the top experience in customer experience. I appreciate the opportunity to give my review.
Shane Walker was very kind from the start. I told him I was sick and could not travel in the scheduled date. He was first concerned about my Christmas and my health. He then arranged for a voucher and did a one time waiver of the cancellation fee. Shane was thoroughly professional and addressed all of my concerns with kindness. I could not ask for more.
Jimmy very helpful
Jeff Adams was very helpful
So helpful Jorden was exceptional working as fast as he could to book my hotel before the price went up on New Year's. If I have any trouble, he gave me a direct line to help me further. It made the booking way less stressful. I don't think I'll ever do it by myself without calling again.
The person who helped us, Dario, was efficient, respectful, and offered a good service. It was all explained very well and all our doubts were solved.
Me encanto como me antedio el joben dario es muy buen trabajador ase exelente trabago le doy 100 puntos
Allen was awesome
Our cruise trip was truly outstanding!!! I cannot explain how much fun we had with all the activities the ship had to offer. The staff was amazing, I mean all of them. Our waiters at the dinner table, Sujit and Dika, were more than AMAZING !!!! One thing we truly enjoyed were the shows they offered, at the theater and ice skating rink. The one thing that was a bit irritating is waiting for the elevators during the day, other than that I cannot think of anything negative about this trip. We truly plan to take another trip next year 2025!!! Thank you Royal Caribbean !!
Manuel Aladro
Jan 04,2025Mr walker was extremly helpful. I am cery greatful