VICTOR DECRUZ WAS EXTREMELY HELPFUL!!!!
Shout out to Shane Walker for helping me in a very stressful situation which caused me to almost miss my entire cruise . He kept me calm while I was having a mental breakdown and crying and came up with a Quick fast resolution . He answered and responded quickly whenever I called or text . Thank you Shane , my son and I enjoyed seeing the Bahamas even if was only for a short time . Will use to plan my next trip .
I want to thank Stephen for his help with my cancellation and credit. After finding out that my job had been canceled, Stephen was very helpful to get me a flight credit for future travel
Very knowledgeable
Noah was very patient and understanding with me and my emergency. He was respectful and kind the entire time.
Good experience. Noah
Fue increíble, amable, empatico, profesional, realmente sin la ayuda de Simón ahora mismo estaría muy preocupada. Con atenciones como las de él, definitivamente usaré esta aerolínea cada que me sea posible. Gracias por la atención tan maravillosa!
Muy buena un exelente trabajo de marco crespo
Me encantó la atención del señor Dario fue perfecta gracias!!
Victor is helpful
Victor was very helpful with our check in
My checkin with Wayne Richard was fantastic. Would definitely recommend!!
Service is tremendous....zaiden was a very helpful person. He knew his business. Very polite and patient. I have had bad experience going back 10years. Won't give names out of courtesy. Wrong dates,times and hotels. This one, thanks to Zaiden,came thru
Muy buena atención Darío agradesida
Extremely happy with the support received with changing my tickets on Frontier flight. The representative was very helpful and knowledgeable to handle the request.
I wanted to take a moment to share my appreciation for Victor, who provided outstanding assistance during my recent interaction with your team. He was professional, attentive, and incredibly helpful in addressing my concerns. Victor’s patience and knowledge stood out, and he made the entire experience seamless and stress-free. He went above and beyond to ensure I was satisfied with the outcome.
It was great to connect Thomas for getting my ticket. He has a great patients and attitude towards his clients. The fact is that I had never took my flight tickets alone but talking with Thomas he guided my way to make comfortable and easy. He always checked in with me wheather I am comfortable and ok with the decision. I will always reccommed Thomas to my friends and also next time for myself. Thank you so much.
Excellent customer service! Very much appreciated.
Bosco Miller made my experience great. I am still very angry at the cost to correct a name error on a booking, will never book with Frontier again.
Beth Calvert
Dec 28,2024Laron has been the most understanding, patient, supportive supervisor that helped me in the worse scenario imagined I appreciate his follow through and again time he spent to help me and my family Thank you again!!