Nicholas did an outstanding job! 5 Stars!
I would like to thanks the team to help me out they did a great job 👏
Help was great. Only issue I have is, im 70 yrs old with hearing aids, and it's very hard for me to understand accents. It would be good to see an option accent/not.
Paul was the most amazing customer service representative. He was patient, mannerly, kind, totally professional, & manifested a marked ability to explain, over & over again, the information in this complicated transaction, in simple terms. Generous w/ his time & efforts, we truly appreciate his help.
My most recent experience was with Hailey, as Levi Garvey (the travel agent I had been successfully using) was not available. Hailey did an excellent job arranging for transportation, finding the best rates/times for the transportation requested. I definitely recommend Infinity Travels & will continue to use them.
John was persistent in helping me.
My experience was very good, Alex was a true angel and saved me. He truly made my experience with the airline change and be good. Raise Alex's salary
The 2 men that I spoke with were fabulous. They had such patience and understanding of what I was going through. Being a senior with very little computer experience, they never made me feel stupid. They helped me through each transaction with respect and consideration. They were AWESOME!!!
Hailey was great and helped me perfectly with my travel arrangements! TY FLY FaiR SO MUCH
Excellent customer service and follow up. Very thorough; patient and very friendly and knowledgeable.
Michael Brown was very helpful and very patient as I reviewed my bookings.
Good customer service very helpful.
Everything good which is excellence helper.
Tyler was very helpful and friendly.
Marco Crespo, la experencia fue excelente muchas gracias por todo
Mack was helpful in explaining my Expedia refund process. There were some technical problems but all were resolved.
The guy, Mack, who handled my call did any amazing job! However, if you are using credit you have to pay the taxes. Just a heads up. He helped me out, but technically that credit already includes taxes. So I didn't understand that part.
I was directed to contact Infinity after Air France had canceled my flight at the last minute without providing an alternative. At Infinity I was assisted by Victor who proved to be extremely helpful and attentive. Victor acted speedily to locate and obtain alternate flights and made himself available during the entire trip to ensure that things worked out. He also has assisted with the filing a demand for compensation with Air France. Thank you Victor.
The attention to the customer was very good
Jacqueline Woronecki
Dec 04,2024Shawn was very professional, courteous and helpful. Shawn explained everything so I could understand it and he was very thorough. He gave an above and beyond customer experience.