Was not notified when my first flight was moved up by 2hours hence O had to cancel connecting flight. I now have to travel to San Fransico a day before to make a 7:30 am flight. Your staff insisted they and American airlines did not have my email. Well,I have my email conformation for my booking with you going back to Sept. Never again will I book with a third party
Zoe was fantastic. I am so grateful that she did what she did. She was so kind, walked me through everything start to finish. So incredibly patient. Definitely someone who stood out to me dealing with my medical concerns already and having to deal with canceling flights and our car rental. Thank you, Zoe.
Ben was great and did a great job.
Jimmy was very helpful and accommodating.
Shane Walker was amazing and very helpful and patient with me. He deserves a raise!
Infinity (Thomas Miller) helped me during a time of bereavement and bad weather that caused flight cancelations.
Jeff Adams was very helpful, friendly and efficient at dealing with the changing of my flights.. It was all very last minute but he kept calm and gave a very good service..
The personnel. Max assisted me and he was professional, extremely helpful and kind.
Jeff helped me get a refund after a booking error
Shane Walker was very quick and helpful in a frustrating situation. Thank you for your help Shane!
Michael Brown was an amazing agent. My Mom.had just passed and I needed to change my flight he was exceptional.
Paul Atkins was patient; helpful, informative and understanding. He was well informed.
Noah was amazing. He helped me with my issue right away. Thank you so much for your awesome customer service.
Gabriel from Infinity was very helpful and got me on the right track to planning my trip to Colorado.
Mack was excellent with helping me change my flight !!
Sam was great to work with! Great customer service and super helpful highly recommend!
Right to the point to help and assist.really need the help.
Great communication. Easy transaction
Good job Anna, thank you so much!!!
Alex Daly
Mar 20,2025Absolute scam company! They make their money off of purposely not notifying you of payment due dates. The reservation specialist were not upfront. I did not receive my refund and lost the rooms I booked.