There was not a long wait to speak with somebody. Chris, the man I spoke with on the telephone was personable, understanding, had good listening skills (e.g, he was not scripted to repeat everything I said verbatim but at the same time he made sure he understood my concerns), did not rush me, and he seems to be very knowledgable about the products (Indeed, while I was thinking about one product, Chris had calculated alternatives for me to choose from.).
Didn't take long to use the web site to make the purchase.
I have yet to make a claim since I will not be traveling till the end of May 2015. Paper copy delivered when promised. So far, no reservations on their initial service when purchasing the travel insurance. One wish: A wallet card with policy information!! (rather than having to fold and re-fold a letter-sized sheet to fit in the wallet). cheers!
Easy to maneuver through the website looking for the right plan for me. Then when i contacted the offfice directly about a possible Annual plan, KATHRYN in the sales department was very informative and helpful with her knowledge of the programs available. I thank her for her help!
Good experience with the sales person.
I examined multiple companies and plans and found that insureandgo gave the most comprehensive coverage at a very comfortable price.
Everyone was able to assist me to complete my insurance policy needs. special thanks to Katherine, Bri and rice. thank you
I made a mistake when buying policy. Phoned company to tell them of error which was fixed during phone call. Opened computer immediately and found amended policy waiting for me. Some kind of magic, but unbelievably prompt and curtious service. Thank you Rice.
The process of signing up for InsureandGo USA was incredibly easy. The website is simple to navigate and the information requested is basic. The options are clearly spelled out making it a breeze to compare plans and make a choice. The rates were not just competitive but better than almost every other option I found. Of course, the true test of the quality of the company will be if I need to file a claim -- which, hopefully, will not be the case. I can, at least from a signing-up perspective, rate them as outstanding.
Nice and easy
Easy to do; I had zip trouble.
Simple and Affordable - what's most important - great coverage!
very simple to complete the application had no problems whatsoever,responded very quickly
It was fast and easy to purchase this policy.
After only a few details of my skiing trip, I was greeted with quotes that were arranged side-by-side using each to follow language. Would recommend
For the second trip in a row, we are using InsuranceGo USA for our overseas trip. Both in terms of signing up and being paid for any claim, our experience has been satisfactory. We would use them again.
The agents were very nice and helpful. Hope I don't have to use the policy, but my experience so far makes me feel comfortable.
Katherine with InsureandGo USA did an excellent job in assisting us in obtaining the right travel insurance plan for my son and me.
INSURE AND GO USA WAS VERY RESPONSIVE, RAICE WAS AMAZINGLY HELPFUL AND THE COST WAS REASONABLE. NOW WE ONLY HOPE NOT TO NEED TO MAKE A CLAIM!!!!! WE CAN ONLY TRUST THAT UPON NEEDING THEM THEY WILL BE THERE FOR US. BBB RATES THEM HIGHLY AND THEY HAVE FINANCIAL STRENGTH AS DEMONSTRATED BY AM BEST.
abdullah naderi
Apr 15,2015it was pretty good deal and quick purchase