Jacksons Estate Agents
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Reviews 180
Yvette Suzanne Denise Mas
Oct 12,2023I have known Shernitta for a few years now and she has never disappointed me. She is a very likeable person and easy to talk to. She has the ability to find solutions whether on technical issues or more problematic ones. She also has the ability to understand various perspectives and excel in finding creative solutions to challenges, making it more likely to reach satisfying resolutions for all parties involved. Overall Shernitta is a very dedicated and effective member of Jacksons Estate Agency and I'm very grateful she's head of the Balham team.
Oliver Daniels
Oct 12,2023Avoid renting with these agents at all costs. Jacksons pressured me into signing a tenancy agreement and paying move moneys some 7 weeks before my move in date. They proceeded to fail to get the landlord to sign and left me without a home 1 week before my move-in day. They have continued to hold my money and not offered me any compensation for the situation they put me in.
James Wills
Aug 24,2023I had a great experience with Jacksons and our estate agent Katy made the process of searching for a property easy and enjoyable. She was very friendly, transparent and responsive throughout. I couldn't recommend Jacksons and Katy more. 5 Stars!
Bridget Dixon
Jul 22,2023This was a great stay from 7/7-10/7 staff were great and the room was lovely clean and spacious food & drink fabouless. We can't wait to come back we enjoyed it so much excellent.
Em
Jan 23,2023We’ve used Jacksons twice, and both times we’ve had excellent customer service and a great experience. The sales team couldn’t have worked harder for us and we’re incredibly grateful to them for all they’ve done. Thanks Team, keep up the hard work!
Alex Deamer
Nov 11,2022Coerced into signing a longer contract than originally offered against the wishes of the landlady, refusal to allow tenant replacement and a new tenancy agreement with longterm tenants providing no downside to their bottom line and terrible communication if you're just a tenant.
Jacqueline
Oct 21,2022We have been in contact with Neve Fitzgerald from the Earlsfield office from the outset of our transaction to buy a property in Earlsfield. She has been superb to deal with, attending efficiently to any queries whilst linking effectively with all parties. We are very satisfied with Neve and would thoroughly recommend her. Thanks Neve. Jackie and Julian
Sam
Oct 18,2022Avoid at all costs. Very poor customer service throughout the tenancy, but particularly on vacating the property. Any opportunity to take your money, the Clapham office will - hidden fees and deductions are a constant. Incompetence is often masked with a perceived 'busyness' in their office and communication is severely lacking. Relaying false information between the landlord and tenants was a nice touch too. I won't be ever using this estate agent again.
Ch@
Sep 15,2022We had a great experience with the agency where looking for a place to rent. As soon as the lease agreement was signed it has been a nightmare and ever since... Broken shower never fixed after 1 month, major leak from roof never investigated, power outage within the flat ... Adding on top of that a messy flat with dirts , carpets and nothing clean before we moved in. And bad feeling of no one caring even though the rent is expensive.
OD
Sep 08,2022Clapham office: Offer ended up falling through. Property described as share of freehold, but it was never explained that this means there is actually a lease on the property (which was only 54 years). Advertised as having planning permission for a loft extension, but the agent would not provide information about when the permission expired, even when asked (we found out from our solicitor that it was only 6 months away which was not sufficient). The manager of the agent phoned to convince us to buy anyway, which we said we would not do without extensions of the lease and the planning permission. The manager hung up mid conversation which we felt was extremely rude.
Stephan-Alexis Pohl
Aug 16,2022We had a few viewings with Kieran McClean in Streatham and Clapham and have been really impressed by the properties he showed us. He understands our priorities and showed us properties in areas we has not initially in mind. Look forward to continuing our search with Kieran!
Josh
Aug 15,2022Kieran in the Streatham office showed me and my partner around a range of fantastic semis until we found the perfect one for us. We couldn’t have asked for a better experience! Thanks again, Josh & Ken
Jamie Ilic
Aug 15,2022Kieran from the streatham office was amazing, couldn’t recommend him high enough, no beating around the bush or pushing us towards properties we would have no interest in, was also very good at handling the mrs, made my life a lot easier!
Jade
Aug 15,2022Kieran in Streatham’ sales team was excellent, providing polite, friendly and professional support to show me what I was looking for.
Borna Rahman
Aug 15,2022Kieran very kindly showed me only and exactly what I wanted. He is friendly, efficient and was able to answer all my questions!
Luke Adam Neill
Aug 15,2022This if my first time looking at properties and I had many concerns and worries, all of which Kieran was able to address. He was kind and attentive.
saint martin
Aug 15,2022Kieran McClean in Streatham sales is polite and extremely knowledgeable! i’m confident he will help my mother in purchasing her new property. I’d also like to thank him for being so patient and friendly with her in her as she can be slightly hard of hearing. Thank you Kieran!
TP
Jul 18,2022It was great dealing with Kieran as he understood my requirements and managed to take me to viewings which matched my criteria , saving me a lot of time. He also helped me to understand my requirements better. Great person to deal with
Chris Norman
Jul 12,2022Excellent service from start to finish. We were kept informed and felt supported throughout the process.
3 Park Road, TW11 0AP, Teddington, GB
http://jacksonsestateagents.com
Ruth
Oct 12,2023I have been very happy with Kimberley Rockliffe's management of the letting of my flat in Streatham. She is pro-active and efficient in all aspects of its management, exceptionally prompt, polite and friendly. Long may she remain as my contact with Jacksons. I would give Kimberley a 5 star rating: the 4 stars reflects an earlier period a few years ago when I was not fully satisfied with Jacksons' service.