After wasting 12 weeks with Andrews, we switched to Jackson’s and we’re immediately impressed by their approach, we had lots of viewings and feedback was always provided. After a few weeks we got a buyer, so a big thank you to Kirk for that. Sophie who handled the sale process was fantastic at keeping me up to date with everything that was happening during our challenging sale. I would recommend Jackson’s to anyone selling a property and would definitely use them again
Thanks to Kieran Mclean for guiding me through the process of a first time buy - great service and would recommend to any.
Jacksons have supported us very well from start to finish of our sale. Helen, the branch manager, was great when I wasn't sure how best to manage the sale (having been with another agent previously), and Sophie was excellent managing the sales process through. She was responsive, supportive, pro-active and very patient given how long it took. Thank you all
As first time buyers Sophie Doughty at Jacksons Balham and David Hearn at Jacksons Earlsfield were wonderful in guiding us through the whole process of buying a property. They were always on hand to chat to us when inevitable hiccups occurred during the course of our property purchase and provided valuable advice and insights all the way through – highly recommended!
Sophie at Jacksons Balham was so amazing. We had a very long drawn out, painful sale and the only thing that made it bearable was Sophie. She made us feel like there was at least some control in the selling process and walked us through each part of the process as they continued to come up. We didn't feel supported by our solicitors at all and relied on Sophie to help us understand what was required from each party involved. She was always easy to get in touch with and was always able to help keep us calm when the stress levels were going through the roof.
We had a great experience buying a property through Jacksons. Sophie and Jonathan were especially helpful and proactive.
I used Jackson’s for the sale of my apartment in Brixton. They were efficient and professional and secured me a sale quickly. Kieran worked into his Saturday evening to help agree the deal at a great price.
I had a fantastic experience buying my first property through Jacksons Balham. Sophie was extremely proactive in keeping me updated with each stage of the purchase, and provided helpful advice and support throughout the process supported by her years of industry experience. I would certainly recommend Jacksons and particularly Sophie to anyone looking to buy or sell a property in the area.
Couldn't recommend Jacksons more, in particular Kieran who has gone above and beyond in helping us secure the best deal for our purchase. Great communication, trustworthy and working way after hours to get our offer accepted and over the line!
I have been a tenant with Jason's Wandsworth branch for 3 years. I always paid my rent in time and have been responsible and calm tenant troughout. I have decided to move away due to personal circumstances early April this year. I made sure property has been professionally cleaned prior departure for quick release of deposit. I have handed the keys over 3 weeks ago now. I have 0 emails from them since regarding release of my deposit even though I requested an updated on several occasions. I also chased with their office on numerous times and most staff are not able to assist or promise return calls that never happen. I had 1 call from them last week after persistent chasing attempt stating they are waiting for landlords response and several other measly excuses. I chased this week again and they once more feeding me with same information. I am considering of taking legal actions at this point... This is not the service you should expect from major agency such as Jacksons. It seems they are very quick to demand their payment but completely opposite when they need to return it. Very disappointing!
Sophie D. the sales negotiator at Jacksons has been instrumental in helping close my transaction by chasing the solicitors and getting accurate & prompt information from the sellers. Overall great stakeholder management and coordination skills with high degree of professionalism.
Jacksons Estate Agents are Amazing!! 5*!! I recently purchased a property in Earlsfield and my main points of contact were Emily Richards and Sophie Doughty. Both of them have been amazing to deal with and have consistently gone above and beyond to help wherever possible and made the whole buying process as easy as possible. It was also great that whenever I spoke to either Emily or Sophie, they were both on the same page and up to date on where we were in the process and latest information such as situations with solicitors and what was still outstanding. I can't recommend Emily, Sophie and Jacksons enough. Thank you Jacksons.
I bought my property from Jacksons a few years ago and was so pleased with their service that I decided to use them to sell it too. The entire process has been a pleasure with the service provided by their dedicated sales support manager Sophie Doughty worthy of special mention. Sophie has been astonishingly diligent on my behalf taking on the role of terrier when liaising continuously with both teams of solicitors and the purchaser to push along the difficult and energy sapping challenges that is todays sellers (and buyers) experience. Full marks are happily awarded. Thanks for making the experience so easy.
Great team at Jackson's. Sophie has been highly communicative during the process and was a great help to us. She was always highly responsive and delivered a great service.
If it wasnt for Sophie in Balham, we would have pulled the rip cord, a paricullarly unacceptable situation in general (nothing to do with her). On a different note Jacksons & Dexters (same company) must change their Policy with respect to Online Status, the companies do not mark something as sold or under offer, meaning there is an endless stream of deforestation, from unwanted Flyers & companies offering to do a better job, think of the downstream activites needed to generate these documents and send them to you, the energy that is wasted, because of one persons strategy, shame on them. What if all the companies stared doing it, Paracites.
Kadeem at the Tooting branch has been excellent. He has been extremely professional and patient and knowledgeable. I would definitely recommend him and Jacksons.
Sophie was great. It wasn't easy at times but her patience and experience helped this sale go through.
We’ve recently used Jackson’s for the sale of our house and would highly recommend. It was pretty stressful at times and Sophie and her team were fabulous. Always at the other end of the phone and very helpful. They enabled us to achieve a record price for the road and would certainly use them again!
I have been dealing with Sophie Doughty over the last few months with regards to a property purchase. I received detailed and regular communication throughout the whole process, as well as Sophie's ongoing support and patience with any issues that arose. Overall, an excellent experience that I believe reflects extremely well on Jacksons as a whole.
Susie James
Jun 28,2022Cannot speak highly enough of Sophie Doughty. She was incredibly professional throughout, and went above and beyond to facilitate the sale, while remaining positive and friendly even during the frustrating moments! A real asset to the Jacksons team, she made a stressful process very easy.