Jacksons Estate Agents
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Reviews 180
Bex Millo
Feb 24,2022Sophie Dougherty is highly experienced in all aspects of Sales and very helpful and friendly, I cannot express what a pleasure she is to deal with.
Margot
Feb 24,2022I would not recommend Jacksons Proprty as your proprty management service, both for a landlord and tenant. We were excellent tenants, took really good care of the flat (provided some upgrades that we paid for) and garden, to then be notified that we were being kicked out on my due date (yes I was pregnant). I asked Laura, our property manager,(even begged her) to speak to the landlord and ask whether we could stay a little longer and she told us that the landlord said no and would unlikely change their mind... strange that you have to beg to get your property manager to email the landlord but anyways she did. After a lot of back and forth we managed to get to an agreement to stay longer if we paid more (ofcourse). It took months to get a correct contract to sign so we still feared something would happen and never felt at ease up until a couple of weeks before my due date. Communication was poor, we felt like dirt although like I said we were excellent tenants. We put a lot of effort to clean the property with our cleaning lady and it was cleaner than the day we moved in but we were still charged a deep clean of almost 300£. On top of that, we were charged new locks after sending the keys back because they told us one was missing but those were the ones we received. We never had the chance to check the property because before we even knew it, the locks were already being changed.. No rush to get us a proper contract and put our mind at ease, but everything for them had to be done NOW and IMMEDIATELY. Like I said, our property manager and her communication skills need a lot of work. Selfish and lack of empathy is how I would sum it up. Hope you have better luck if you have to work with them.
Stephen Jones
Feb 22,2022Helpful, but more importantly for me, not too pushy or pestering me with loads of calls like some do, Kirk the manager has helped me with my somewhat specific requests.
Jo
Feb 22,2022Had a great experience with Sophie who managed our sale from offer through to completion. She was vigilant with all parties and helped with queries and enquiries to ensure the sale kept momentum. She was approachable in her manner and always at the end of the phone or email. Highly recommend Jackson’s for property sales in the area. Thank you!
Sean O'Halloran
Feb 21,2022I'm a first time buyer and everyone at Jacksons was very helpful and supportive all the way through the process, from initial viewings until moving in. Thanks in particular to Sophie Doughty who went out of her way to help me. There were loads of issues with the solicitors which delayed things by several months but Sophie was always on my side and kept things moving in the right direction even when I was feeling frustrated and ready to give up on the property. Estate agents don't always have the best reputation but Sophie is one that you can trust :)
Imran
Feb 21,2022Olivia has been very patient with me during my on-off journey to get onto the market! Now that I am searching with them the team are responsive and professional
Karen
Feb 21,2022I’m so so grateful for having had Jacksons’ support along the whole process. Sophie Doughty is an absolute star who not only helped me and the seller to keep things moving, but was many times the person I’d need to get in contact with to either seek a better understanding of things or find some calm in the midst of stressful times. Outstanding customer service, professional yet super friendly and supportive. Thank you Sophie! And thanks to the rest of the team too.
Mum of two in Battersea
Feb 18,2022Super fast response to my enquiry for a house valuation. Kirk Smith and the valuation team scheduled a visit at my convenience Thanks
Orla
Feb 18,2022Honest and transparent feedback throughout from the sales team and the post-sale service was particularly great - Sophie stayed on top of the sale throughout to ensure we exchanged as swiftly as possible.
Emma Davidson
Feb 18,2022James Castleman from Jacksons in Balham is very professional, responsive and friendly. He was very helpful when selling our property. I can also say only good words about all the team including Raymond, Kieran, Olivia and Kirk etc. Emma
customer
Feb 18,2022I highly recommend Kirk at the Balham branch, he has been very helpful and proactive updating me on properties during my search. Thanks Kirk.
Alex
Feb 18,2022Kirk was super helpful!
Polly Weighill
Feb 18,2022Kirk has been really helpful during our house hunt. Jacksons in general persisted to try find us the right property
Susie
Feb 17,2022Great experience with Kieran McLean in the Balham office. He has been consistently professional and quick to respond to any queries. He made the process of buying a property incredibly easy.
customer
Feb 17,2022James was extremely professional and helpful during my recent viewings.
Thomas Curran
Feb 17,2022James Castleman (the manager of the office) has been incredibly helpful and is very knowledgeable. James has shown me around about a dozen properties now and always makes time, he is very friendly and willing to share his knowledge. I have spoken and met with numerous agents but, would have no hesitation in strongly recommending James and I will contact him when I sell rather then anyone else in Balham.
HG
Feb 17,2022We had a great experience with James, who was friendly, polite, professional and quick to respond throughout the process.
Carter Pilcher
Feb 17,2022James Castleman was a pleasure to deal with and extremely helpful.
Krystal Marshall
Feb 17,2022James was a pleasure to deal with. Helpful, professional and knowledgeable of local area. Refreshingly not pushy or full of sales pitches!!
3 Park Road, TW11 0AP, Teddington, GB
http://jacksonsestateagents.com
Cassie wolfinger
Feb 24,2022Elle-Mai Soggee was absolutely fabulous,super friendly and helpful, answered all our questions and was so calm. It's so important to have someone calming and relaxed showing you around houses. Someone that gives you time and she did all of that!