John Doe Carpets and Furniture Ltd
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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Reviews 971
BigAl
Mar 03,2025Extensive range of products to choose from and a very helpful assistant taking time to explain the various options on offer.
Colin Gregory
Mar 03,2025Great service from Stua
Kayla Werleman
Mar 02,2025Oprecht als ik 0 sterren kon laten had ik het gedaan mijn vriendin werd misselijk ik zit op de wc met haar omdat ze zich niet goed voelde wij worden er bijdehand uitgestuurd door de wc wijf die iedere keer 1 euro vraagt aan iedereen als een schooier (terwijl de wc gratis is ) vervolgens wilt ze nog vechten niet normaal wil je een zaak normaal open houden ontsla zulken mensen want die man die voor staat is super lief jammer van deze vrouw normale bouw pet op en lang haar kujjt iedereen vies aan en wilde met me vechten super onprofessioneel 😳
Wendy Glaysher
Mar 01,2025Very friendly helpful and efficient thank you
AlexTeixeira
Mar 01,2025On our first visit to the store we met Sales person Tom and after that on each visit we would look for Tom. He is very helpful friendly and polite. Due to an allergy that my husband has (certain chemicals) Tom took the time to contact the manufacturer to check what chemicals were in the material of our chosen sofa and chairs. Top marks to Tom!
CollectPlus Customer
Feb 28,2025Very friendly and helpful staff. Good quality and stylish products. Thanks
Christine Wise
Feb 28,2025After an extremely poor experience with a major bed supplier I was thrilled to come across John Doe in my search for a new mattress. Stuart and Taylor were exceptionally helpful during my two visits to the shop and Simon and Leon made progress calls on their journey and expertly negotiated staircases and door frames to put the mattress in the designated room. Five star experience, including a lunch in Angela’s, the in house cafe. Thank you.
Erika Bourne
Feb 28,2025Simon and Leon delivered our new sofa and armchair and were careful, polite and extremely helpful. They made sure that everything was fine before they left, taking all their rubbish with them. Thank you guys.
Tracy
Feb 27,2025Simon and Leon delivered two heavy items of furniture in the rain and navigated steps into the property, constantly taking care to remove shoes to keep new carpet clean. They also removed old heavy furniture in the same careful manner and left this tidy for disposal. They were very polite and good natured in this challenge. I would highly recommend John Doe because of their excellent service and helpfulness. Lovely to deal with such nice people where nothing was too much trouble. Thank you, Tracy
Heather G
Feb 27,2025Our new furniture was delivered yesterday by Simon and Scott. They were very helpful in dismantling and moving our old sofas into an outbuilding. The new furniture was unloaded, unpacked and positioned quickly and efficiently with care and respect. Throughout the whole process, Scott and Simon were extremely courteous, friendly and professional.
Claire O'kane
Feb 27,2025Simon and Leon delivered our sofas this morning. They were prompt, professional and careful and the sofas were well wrapped and look lovely. Thanks so much for excellent service!
Jill Wilshaw
Feb 26,2025Simon and Scott delivered my suite, no fuss nothing was too much trouble. They were very polite and respectful and went over and above to help move sone furniture to make room for my new chars. There was something wrong with one of the switches which they immediately tried to solve and did so, but were not happy so emailed for a replacement. I wish all people delivering things were as nice as them. Thank you
Mrs Biddle
Feb 26,2025Superb experience from start to finish. Sales staff helpful and friendly. Simon and Scott delivered on time and were extremely helpful, especially trying to unpack the sofa being "helped" by Dave the dog!
SUZANNE CULLUM
Feb 25,2025Service was excellent. We were kept informed of when to expect our delivery, and called 1hr prior to their arrival. Scott and Simon were respectful of our home and assembled the feet on the 2 sofas. Throughout they acted in a timely, friendly and professional manner . All packaging was removed and taken away. However the beautiful sofas did appear darker than we expected from the pictures we had taken in the showroom.
Gay E
Feb 25,2025Very good personal service
Debbie kilkenny
Feb 25,2025Great customer service, arrived earlier than exspected, delivered by a very friendly young man, nothing was too much trouble.
William Thomas
Feb 25,2025Patience coupled with professionalism was what we experienced from your staff member. She showed us all the different options and was extremely helpful, without any pressure. There was quite a good range of products that was shown.
Lynn
Feb 24,2025Very helpful staff and informative staff
Jean
Feb 24,2025our salesman was really knowledgeable and helpful. Patiently gave us a lot of his time. Looking forward to receiving our new bed
David
Mar 03,2025We had a courtesy call from Simon & Leon to inform us they were 20 minutes away. This is always a positive sign ! Simon & Leon unpacked and put together a Profile bed. On completion a demonstration was given on the beds operation. Both lads were polite and courteous, throughout the delivery! Thank you.