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Reviews 787
Sean Hennessy
Sep 21,2023Good customer service and very punctual very happy with service dept only issue I have is the agreement that was there when we purchased the car to collect and drop for all services as the both of us are working full time one of use has to use a day’s holidays for same.would be a big deciding factor when purchasing our next car
Micheal McCarthy
Sep 21,2023Dealing over 30 years. Engine and turbo failure XC90 just over 3 years old, short staffed, no master technicians, no service manager, waiting over 6 months for diagnosis and analysis, gave me a hybrid for 8 weeks and spent €75 per day on petrol and no chargers anywhere. Would not recommend this company based on current experience.
Luke
Sep 21,2023Very professional and responsive. A good experience
jude crumlish
Sep 18,2023The worst experience, never answer the phone, left hanging on hold for 10 minutes at a time, no communication or update, just we are waiting for update from of technicians, very rude to deal with, if I could change garage I would. Never again. Liam
Michael
Sep 15,2023Great service and friendly staff
Barry Walsh
Sep 15,2023Tremendous and welcoming at front of house wonderful and very helpful a pleasure to deal with
Brian & Kate O'Sullivan
Sep 15,2023Excellent service from Ian
Timothy Casey
Sep 15,2023The service manager and staff are very professional and always undertake a detailed service. With recommendations of parts that may need changing in the company months. Any essential requirements are organised immediately, with pre approval for the costs involved. I always feel confident dealing with Johnson & Perrott over many years, their Brand and the integrity of the company!
Anon
Sep 15,2023Bought a new car, delivered up to us in a different county, tank was full which we appreciated. Very good service and pleasant to deal with.
Bill Walsh
Sep 15,2023I normally have a very good experience with Johnson and Perrott. And the staff are great to deal with. But I went for a service recently and was told it would take 2 and a half hours. So I dropped it at 12 to be ready at 2:30. I called back at 3:20 after hearing nothing about it to see if it was ready to be told it's not ready yet, so I sat down in their waiting room to wait. 4 o clock came and I asked will it be long more as I had work at 5, the girl behind the desk checked and said it would be 10 minutes and to take a seat while I was waiting and she apologized about the delay. After another 10 -15 minutes said while I was waiting she can process the payment and go through any other issues. So did that and said if I wait out by the door they will have my car in a couple of minutes. Another 15 minutes past with me standing outside before the car came back. I received my car at 4:40 and I had to go home get changed for work and be in work for 5 which I ended up being 20 minutes late for. Now I fully understand that nothing always goes to plan and things can get delayed but by over 2 hours is ridiculous I could of nearly had the car serviced twice it the time they took to do it.
John Feighery
Sep 14,2023When I dropped off my car for a service I was given a car to get home. Everyone were very courteous.
Donie Murphy
Sep 14,2023Was happy with service only small detail normally the car would be washed after service was not this time however
Cork based customer
Sep 14,2023This was not a good experience at all as the service price was excessively high; the prices quoted for the extra items that needed attention were outrageously high also.
Edmond Keniry
Sep 14,2023Good service. Small irritation about wheel alignment optional charge. Not very clear
Jose & Rhonda Lopez
Sep 14,2023Well informed sales and finance staff, prompt attention, careful review of vehicle options.
Liam Nolan
Sep 14,2023Very friendly sales staff- as asked by a number of people when waiting was i being looked after. great service - looked like everyone was happy to work there.
Cormac Murphy
Sep 14,2023Great experience from start to finish. Seamus and the team couldn't have been more helpful so I'm delighted with my new car and their service.
jojo
Sep 12,2023ven you leave voice message please make sure that people can understand what you say. Got like 3 and don't understand any...
Donogh O'Riordan
Sep 08,2023Helpful staff.
Mrs Roche Walsh
Sep 22,2023Just traded my car with Johnson and perrott for the 2nd time in the past few yrs Andrew was very efficient to get back to me and sent me a lovely personal video of the car before I called up to Douglas quick turnaround to have car ready will trade again with them