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Johnson & Perrott Ltd

Hosted by David Simmons

4.0 (787 Reviews)

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Reviews 787

4.0

Out of 5.0

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Customer
May 25,2023

I got my car over 4 weeks ago. I complained that the hitch wasn’t fixed when I bought it and there was no car manual in the car. I still havent received a reply about it. I sent an email which I was told ye didn’t receive and then I rang and sent an email again and I still haven’t received a reply. Because I’m annoyed now I’m going to start nit picking from the day I picked up the car. The garage was busy so I said was going to get something to eat but was never offered a complementary tea or coffee which I saw when I sat down to wait after I went out to get something to eat and drink! Waiting then for someone that wasn’t made aware that I was waiting on them so wasted another 20mins sitting in reception. So in general I’m annoyed now with the service I’ve received

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Gerry Donovan
May 25,2023

Always frinndly and very good Service

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Shane Delea
May 25,2023

Overall experience was very good, i had crashed my car and was looking for a new car to buy. Sales were very helpful and i was able to find a used car that was what i wanted, however it had not been serviced or tested as it was new to the lot. Car needed to have the “works” done before driving it away which tool longer than expected. When i collect it the quality of the service was fair and the service report was not sent on.

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J G O'Donovan
May 24,2023

Seamus and all the team at Volvo Cork were a delight to deal with. Really professional and nothing a bother. The handover was very informative and all queries were addressed before we left the forecourt.

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Susan Archdeacon
May 24,2023

Both Dan O Neil and Damien Mongey were a pleasure to deal with. Extremely informative and very professional.

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Tim Falvey
May 24,2023

easy, convenient and fast

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Colette Twohig
May 24,2023

Zero feedback from service ,had to request break down of work completed, still waiting for a part for warranty work .In fact this survey has been sent out a month after the fact !!!!!!

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John
May 24,2023

A good experience all round.

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EV buyer
May 24,2023

Great sales service

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David McDonagh
May 24,2023

Car delivered as agreed. Great explanation etc

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Rl
May 24,2023

Slot when requested, efficient service and helpful staff

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Robert M
May 24,2023

Very good service would use again

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Margaret Kelleher
May 22,2023

We bought a new car from Johnson and perrott great company to deal with ,ask for john Goold . MG beautiful car to drive.

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Brian O Leary
May 17,2023

Updating my review following resolution with new customer service manager in JPMG, Gregg Darmody. Following a poor initial service and response on the day, I left additional feedback here and directly with the main dealership and Seat themselves. I was contacted by Gregg who had onboarded after my initial service was completed and was reviewing cases. He took the feedback and gave clear and transparent information as to why the poor experience had occurred. He extended the opportunity to correct the experience which I considered and felt was appropriate given the circumstances. His approach, attention to detail and customer experience was commendable and overall in resolving my concerns and is the difference in me remaining as a customer with JPMG going forward. A big thank you to Gregg and looking forward to dealing with you and JMPG into the future if that standard remains.

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Customer
May 16,2023

Car sale itself went very smooth. Three weeks later and still no tax book. Other than that they have been pretty good to deal with. Got the tax book finally, sent messages to the salesman about a fine we got for non display of a tax disc. No reply at all. Also sent a message regarding the promised back tax that Johnson and perrott promised to pay. Both messages totally ignored and the salesperson has been online (WhatsApp). Not very good after sales service. Will not buy another car off them. They promised they pay the back tax, all they do is ignore you once sale completed. Not about the amount of money to be payed in back tax but all about the principle of it.

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Gerald Downing
May 15,2023

A long delay in manufacturing , but after that everything was first class . Sales people were very helpful and kind ( To two Oldies ) went out of their way to help us in every way.

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Jon Torre
May 15,2023

Good service. Really happy with the help and communication and service I received from Michael W. Extremely happy with the car (Cupra Born). Missing 1 star due to the delays on the delivery of the car, while communicated and explained, fell short of expectations.

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Duncan Markham
May 13,2023

Reliable, efficient & clear with costs prior to proceeding - I trust J&P !

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Miriam Sheahan
May 08,2023

My experience was very good. I dealt with Shane in the sales department and Damien the finance manager. Shane was friendly, very helpful and very willing to get the sale across the line. Damien was very professional and organised.

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Derek Hennessey
May 06,2023

Very good experience

0214916300 [email protected]

Douglas Road, Douglas, T12 E373, Cork, IE

http://www.jpmg.ie

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