Kidsy is the leading marketplace for parents to buy deeply discounted overstock and open-box baby & kids items from all the top brands and retailers.
The description of the item wasn’t quite clear, the item did NOT fit my stroller eventho it should have. I reached out to customer service about returning the item to oboe be told that no returns for the item.
I still don’t have my package. It was supposed to be to arrive on 1/6. A representative of Kidsy called today to update the delivery date for my stroller/car seat. It will now be the 10th. She was very helpful and encouraging so I’m not going to worry about it unless it doesn’t arrive. She explained due to the snow in the Midwest everything has been backed up on the fed ex side. Thank you for the clarification. I really appreciate it
I ordered a Chicco Close to You bassinet. It was advertised as new due to being overstocked. When it arrived, the box had obviously been opened and retaped and it also had holes in it. The bassinet was missing 2 safety devices on the legs which means that 2 legs would not stay on. The bassinet had human hair on it, a few small holes in the mattress/pad, and it has a couple of small stains on the fabric. It was also missing the electronic piece that mounts on the side of the bassinet. I am beyond disappointed! My husband was able to work on and fix the legs & I will wash the fabric on the bassinet. I am not returning because it’s just too much trouble. This will be my last order from Kidsy.
Fast shipping, satisfied with product. Will be shopping again. Thanks!
Ordered item shown as in stock. Waited weeks and then received notice they don't even have it. It was supposed to be a Christmas present. Don't waste your time.
This Nuby chair is great!! Perfect size. We take it with us when we go out to eat with our grand baby.
Website was easy to navigate and make sure I was buying the right part. Easy processing, speedy shipping/handling.
Production exactly as described, shipping could be faster
I ordered 3 baby gates at great prices. They arrived in perfect condition with all parts included.
Complete scam. Received Knockoff items, and packaging was completely destroyed
Happy with everything
I bought a Discovery light up globe for Christmas. When it was opened the globe would not light up despite all our efforts. I emailed Kidsy and they refunded all our money.
Best price!
Fast shipping no delays
Shipping was fast. Product good quality
We had a great experience with Kidsy! I was nervous initially and did a lot of research to ensure that this company was legitimate. I also purchased the return assurance. We purchased a carseat that was new with an open box and when it came, it was indeed new. As stated, the box came up pretty beat up but everything inside was in great condition and everything was there. We saved $100 on this carseat by going through Kidsy. I will definitely be using them again and recommending to friends!
You guys did not send me the correct order and the box was heavily damaged. I would like to return this and get a refund.
Fast shipping. Definitely an open box (entire roll of packing tape used to put the box back together). All parts inside were still sealed. No instruction manual included so that was a little frustrating.
The customer support I recieved regarding my order was outstanding. I cam honestly say they care about their customers. I will order again. :-)
Shannon Poynter
Jan 10,2025Prompt delivery, exactly what I ordered.