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Reviews 816
MICHELLE CHASE
Oct 01,2024Quick delivery! Was cheaper than competitors and was shipped quickly! Would definitely order from them again!
Jenny Lee
Sep 27,2024Knetbooks cancelled my order, saying that there was something wrong with my payment information. My credit card has never been declined elsewhere. When I asked what happened, it took them so long to respond that I ultimately ordered the book from another site.
Won Kim
Sep 25,2024Fast delivery and good condition of the book
Jason Roderick
Sep 23,2024Great service. Fast.
Michelle Gilfoy
Sep 23,2024My book came quickly, and it looks like it’s brand new too.
Shane
Sep 23,2024They cancelled my order for a book my nephew really needed quickly. They said there were "Irregularities in my payment information." I have no idea what they are talking about, I order a lot online. I tried calling and wasn't able to reach anyone. Thankfully, the company I ultimately purchased the book from had no idea and was gracious enough to expedite the shipping for me.
Najia Safi
Sep 21,2024First of all, they didn't have the textbook that I needed and failed to even inform me. After I reached out via text and chat on their website, I was told the textbook isn't available. I didn't have time to wait on them since my class had already started. If the item was not available why not inform the customer?? I asked for a refund. Never received it. Then days later, I received a 0.99 cent credit from knetbooks on my original method of payment. I have reached out 4 times already to have this resolved and to get all my money back (total was $40.00). I'm still waiting on resolution. (Order ID: 10752953)
Natalie Smith
Sep 20,2024I purchased a new textbook from these charlatans. Turns out I did not need it. I never opened the book and returned it in the unopened package. Now they're telling me that they won't refund me because I returned a "used book. " They're frauds.
Jazmine Garcia
Sep 16,2024It came in good condition
Stephanie Kedersha
Sep 15,2024Paid for expedited shipping to get the book quickly only to find out after it was already due to have been delivered, that the book was never in stock to begin with. I was able to cancel the order, but was not refunded for the expedited shipping. This also caused stress for my new college freshman trying to find the book she needed all over again. It took several days for anyone to answer my email and by that time I had already cancelled. Will not shop here again.
Julia Chandler
Sep 13,2024Haven't received my item
Madison
Sep 12,2024Affordable and quick shipping!
Dongju Moon
Sep 12,2024How can I return the book when the due is close?
Lauren T
Sep 10,2024Perfect prices, perfect services, perfect website! Thank you Knetbooks for another successful semester!
JM Hernandez
Sep 09,2024I paid extra to have my book expedited which was a complete waste of money on an already expensive book. Knetbook failed to deliver my book quickly so I was out of a book for the first week of class. I will avoid using Knetbook and my fellow students are aware of Knetbook's failure to provide a paid service to quickly deliver a book.
Lexi White
Sep 09,2024The books were delivered at a convenient time but tracking them was difficult. I'm not sure if that was on Knet's end or UPS's end.
Amari
Sep 08,2024Tracking was not reliable, it felt like I was guessing when my textbooks would arrive.
Deb
Sep 08,2024Delivery was in line with expectations. Expectation was given upfront… Thank you for aligning what you said you would do with making it happen.
Joslyn
Sep 08,2024The book was in good condition and came shortly after I rented.
Michael Fiorelli
Oct 05,2024I will never use this company again. On the product page, it told me my book rental would be due in early December, which was fine. Then when I checked out, the deadline became November 3, but I didn't notice until after I had checked out. I figured it wouldn't be a big deal to extend the rental, but the cost of extending is higher than purchasing the book! Terrible business practice. I would have saved money buying the book on Amazon.