This is the worst company I have ever ordered from… I spent 149 dollars on a book for them to not only never update me on it but cancel it as well without telling me. I better have gotten my money back.
I ordered a physical book and was mailed a code for an ebook, and book was delivered a week late. When I asked customer service about it, I got no answer.
I would have given 5 stars since the book arrived before delivery date but there are highlights and written words on the quizzes which I was not aware of I was purchasing. But at least all the pages are intact.
Fast delivery
Book shipped quickly and was exactly as described
book came with access code for videos. would recommend.
Got my book very promptly. Plus renting from knetbooks saved me literally hundreds.
This has been a simple and cost-effective experience. I would recommend to anyone looking to rent a book.
Quick delivery!!
Fast delivery
I was expecting a book and what I received was a bunch of loose leaf papers that where 3 hole punched.
AWFUL!!! Ordered the book over a week ago and never shipped! I need the book this week so I just cancelled my order. Awful customer service. Said the book would be shipped within 3-5 days. NOPE!!!
Purchased a book I needed for class which said it would be delivered on time. Days after my purchase was supposed to arrive, I finally text the number on their site (no response) then emailed them, only to be told the book will be delayed. I will never trust them again. No email update telling me it was delayed. Now I am a week behind in class.
My experience was great because they offered the price price as I was shopping around. The free delivery was quick just in time for the school year. Coupons were sent for future book orders. Will come back again. Thank you!
I ordered two books from them, one of the books was cancelled and refunded without them notifying me. When I looked into it, they told me that it was probably cancelled for security reasons and gave me a $5 credit as an apology. In that time, the price of the book had increased by $150. They refused to honor the original price I had paid, and simply apologized "for the inconvenience," they never apologized for cancelling an order without notifying me, or refusing to honor the price I paid and making me pay an additional $150.
My daughter needed two text books for her Spanish class. I purchased them from Knetbooks for a very reasonable price. They arrived quickly and they were both in good condition.
Never received product, not informed it was unavailable until asked, no alternate book recommended
Amazing! All books in good condition and very grateful to have found this website (:
I want to return this book. It does not say it is not bound and this book is a few thousand pages
LIsa Henige
Sep 06,2024Smooth transaction book arrived in timely manner !