Carly & Tom were super cool!... Had some procedural questions that my client was stuck with. Carly & Tom were both friendly, knowledgeable, efficient and helped us resolve our queries on the spot! Great product and total legends.
One of the best Customer Service Team and useful software tools I've had the pleasure to use in a long time ! If Jane, our Customer Service Advisor ever wanted a new job she should go for a Crystal Ball reader. Always a pleasure to speak to her and always she makes contact at EXACTLY the right moment. Thanks Lead Forensics and thank you Jane !
We have been a customer for over half a year now! It is nice to work with this system, good database and various daily marketing leads. Onboarding, customer service, support are all very well organized!
The data we get from Lead Forensics is absolutely valuable for marketing & sales team. It's a great help for making strategic decisions. Apart we received a great support from our manager Richard Paice who advises how to get the most out of the data we obtain though Lead Forensics.
As a company we've been using Lead Forensics for several years, and have found it incredibly useful. We've been able to use it to identify new potential customers, and reach out to them and current customers via cold calling and generated additional leads and sales as a result. Over the years it's generated £100,000s of business for us, and is therefore well worth the investment. Shout out to Luke Shaw who has supported us throughout!
Insightful and easy-to-use service with great support
Useful portal and great support The portal gives lots of interesting information, so is really important to be followed by an helpful account. Jordan King is just like this: helpful, proactive, quick in responding and precise. Hands up for him!
Sonny Singh got back to me in a timely manner to set up my demo. He was curteous and made sure to send me questions for me to answer so as to tailor my demo to my specific needs. I really appreciated that.
Fantastic service from the guys at Lead Forensics. Our account manager Jane is fabulous and our onboarding was superb for us to understand the power of the product. Thank you
Easy to use portal that gives valuable data on visitors on your website. We've seen early success with customers we wouldn't have known about without the system. Our Customer Success Manager, Richard Paice has been extremely helpful in guiding us through the portal and ways we could use the data. I speak with Richard often and I believe he has played a critical role in helping us understand the data we are gathering and in turn our early success on the system. I would recommend Lead Forensics to anyone. Chris Wright Marketing - SCE Group
Always a pleasure to deal with Lead Forensics whatever the department. I have dealt with Luke Shaw for a number of years and his expertise is second to none who is always looking to keep improving the reporting to ensure we get the optimum out of the service.
Lead Forensics are our secret success tool for winning and converting so many new leads. We have a live trigger report, we call the companies within the hour and get the data to quote, without LF we wouldn't know who is visiting our site and what pages they land on. @Luke Shaw set it all up for us and we wouldn't be without it, we have it embedded for all four of our businesses. A drop in the ocean ROI as we win so much by using it.
Lead Forensics has become an integral cog in our sales process. The support that Luke Shaw and the team provide us is second to none. If we have a problem, they are on it and solving it in minutes. Outstanding.
Sonny made an excellent job answering my questions. His answer was pretty understandable and fast
Expertly executed, reliable members of staff, Fantastic user interface. I would definitely recommend to other suppliers.
We have been using Lead Forensics for 8 months now and are seeing great value from it. The system is very user friendly and our Customer Success Manager Jordan has been fantastic to help us get the system set up to measure our KPIs.
Nathan Sitch (CSM Lead Forensics) is professional with his approach and a pleasure to collaborate with. Nothing is ever to much to ask. Excellent Service is received, Nathan is always on hand for any support required.
This was great experience in onboarding - very good data for extend customer base and create new leads. Jordan King has taken great care of us and the onboarding has been a success for us - can recommend.
We find Lead forensics to be a useful part of our sales approach. It helps us focus on companies who are expressing real interest in what we do. The ongoing support from the Lead Forensics team is exceptional. They provide a 1st class back up at all times as well as offering great marketing advice to support the Lead Forensics information.
Sarah
Jun 15,2022Great lead generation tool and really easy to use. Having the companies that visit the site is perfect for us as a B2B business as we know who has been on the site and what they have looked at, making the outbound marketing incredibly tailored to their needs.