Jordan King I really appreciate the support provided by Jordan King. He is very professional and always willing to find a solution. Moreover he is very felxible in offering me new extra features what makes life easier!
Lead Forensics is one of the best software tools we have embraced as a business. Not only does it support our sales strategy but it add real value to our entire marketing strategy. Wouldn't be with out it .
Jane has been great from onboarding us, training the key users and also supporting us throughout the first year. We will certainly be renewing for next year.
Katie in support helped me with my problem with reports and checked in with me to make sure it was all up and running fine before closing the call.
I dealt with a very helpful chap called Chris who was very polite and knowledgeable. He went above and beyond and really helped me understand how we can use Lead Forensics internally and how best to position it to my MD. We are a happy client since Feb and have already won 3 new clients from the help of the tool.
At our company, we've been using Lead Forensics for more than 10 years. It's been a great benefit to be able to take advantage of the advertising traffic almost instantly, without having to go through any forms. Our customer manager, Luke Shaw, has been extremely helpful and supportive in helping us set up the integration to automate the lead flow from Lead Forensics directly into Salesforce. Great customer service!
Great service and great platform!
Laura at the Introbiz show was great 👍🏻
Knowledgeable and interesting
Our Company have been using Lead Forensics for many years. Its fantastic at seeing which companies are visiting your site and what they have been looking at. Luke Shaw our customer Manager has been extremely helpful and supportive for everything we have needed, especially in advising on setting up reports and training for new starters.
Excellent service from Lead Forensics and in particular Luke Shaw who has always been very supportive and helpful!
From introduction, integration & training, Jane our account manager has not only been fully supportive of our needs, but also given us direction and ideas on what will work to improve our strategy and outcomes. Day to day too, the team are there to resolve any issues with availability to match any situation you might have. All in all, highly recommended.
It's a very powerful tool that allows us to track the activity of our existing customers so we can be proactive. But above all it allows us to win new customers. I find this tool very easy to use. I also have a great support from the Customer success manager who follows my account !
Good description and explanation of service offered at Multimodal exhibition
Great explanation of Lead Forensics from Dan! Very interesting - Thank you :)
Great explanation Dan! Thank you!
Melissa was a tremendous help during the DMWF. On short notice she managed to set up a notification process for us so we could work with the leads coming from the event. Very approachable and kind. Happy to have met her.
The service is of a high standard, not only for tracking accuracy but especially for lead management, funnel management and reporting. In addition, the customer care is excellent thanks to the customer success manager: Jane Yule followed me step by step from setting up the account to customizing the platform. 5 Stars!
We have using Lead Forensics for many years and it has proven to be an essential tool for us to use in the Marketing department as well as Sales. Luke Shaw our account manager is always on hand to keep us up-to-date with the latest developments and support our growing teams worldwide.
Ryan Bernard
Jul 06,2022Joined an event at LCFC and met Melissa Glass. As a new customer (week or two) she was a marvel at answering my questions