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Reviews 788
Havio Health & Safety
Feb 23,20231We are brand new to Lead Forensics and have found the whole experience so far fantastic. We had several meetings with Barnaby Knibb and found him to be friendly, and extremely knowledgeable - he really took time to know our business in advance of our meetings. Highly recommend!
Simon
Feb 16,2023A systemic spamming business. Below is a list of email domains that I have received spam emails from this 'business' which they use to relentlessly spam anyone on their contact list - there's a clear and deliberate attempt to side-step corporate email spam filters here. Be warned - filter and read all the one star reviews. @lead-forensics.com @leadforensics.me @leadforensics-email.com @leadforensics-enquiries.com @lead-forensics-enquiries.com @lead-forensics-equiries.com @lead-forensics-pro.com @lead-forensics-success.co.uk @email-lf.com @enterprise-lf.com @leadforensicsuk.com @leadforensics-uk.com @leadforensicsusa.com @leadzoomemail.co.uk @leadzoommail.co.uk @lf-email.com @lf-marketing.com @lf-trial.com @lf-uk.com @lf-uk-market.com @lf-us-email.com
JL
Feb 16,2023Constantly receiving unsolicited emails from numerous members of staff. They should be investigated by the Information Commissioner for data misuse.
Romain Pison
Jan 26,2023This is a very bad company that pretends to customize the experience and then forces you into a standard tool. Lots of issues with the tool itself: the integration with Hubspot is a premium and is not included, the design of the platform is very poor. The data you get is not that actionable or precise. The customer service: the customer service is very poor, the customer success team forces clients to stay onboard even if your company is not using the service and the platform anymore, and this despite several call that have for objective to cancel the subcription. Lead Forensics claims that you keep the access even if you are not using it anymore and that you need to remain a customer. In addition: - Lack of personalization or attention to the customer's individual needs - Inability to resolve customer issues in a timely and effective manner - Failure to follow up with customers to ensure their satisfaction with the solution (pretends that they can improve the service to match your expectations through numerous calls, and then they do nothing and they force you to keep your subscription) - Disrespectful, dismissive, or unprofessional behavior by customer service representatives - Failing to provide clear and detailed information on the cancellation process.
Steven Verbruggen
Dec 01,2022I hate them. They keep on spamming. I'd rather die than use their product. If someone in front of me told me he works at Lead Forensics I'd punch him in the face. You guys suck, go home!
Jordan Pentoney
Nov 25,2022The interface for lead forensics is straightforward to use. The trigger report feature is my favourite, after the leads are categorized I don't have to worry about sending them to the relevant person daily. After one quick trigger report is set up, they are sent automatically.
Christian König
Nov 24,2022Leadforensics convinces with leading technology in IP backtracking. For us as a medium-sized company, the supervised onboarding had a high added value. Through our personal advisors, we are always made aware of new developments and always feel well looked after. Our outstanding customer advisor is Mark Lawson, who is always friendly and motivated.
Hannah
Nov 24,2022My experience of Lead Forensics has always been good but Mark Lawson has made our journey so much better, the support we get is faultless and Mark is consistently available to assist with any issues or advice needed.
Thea Stevens
Nov 23,2022Mark Lawson had been an absolute pleasure to work with. Very knowledgeable and always willing to help out. He feels like part of our team but also an excellent asset to Lead Forensics!
Dovetail Group
Nov 22,2022I have been using lead forensics for around 11 months now for 2 websites, Dovetail Group & CR Lewis. Throughout this time, the service has been stellar. Mark Lawson was assigned to handle my websites around 6 months ago and he's been no less than brilliant, incredibly informative and coherent. It's transparent that he knows what he's talking about and he is well educated in the field. It's quick and easy to call for a meeting with LF, and they always go above and beyond to make sure you're in a good position to see the benefits of their software. For me, as a marketing manager, Lead Forensics has enabled me to see the companies that visit the website and the key words they used to get there. This has lead me to revise my SEO and PPC based on the desired customer as I now know their search terms, this is an overpowered tool for marketing. I couldn't have done it without the help of Mark & Lead Forensics.
Nathan
Nov 17,2022Lead Forensics offers a great customer experience, and we've always had the very best service. Lead Forensics offer a range of very helpful analytical tools added to which the account management is second to none.
Nathan
Nov 16,2022Has a great meeting
James Davey
Nov 16,2022Ann Marie was very personable and knew the product
Kal Iyalla
Nov 16,2022Ann-Marie Budge was extremely lovely and explanatory of the wonderful services that pertain to my business
Modupe
Nov 16,2022We had a pleasant conversation
Pazbi Zavatzki
Nov 16,2022I think it’s a great service. Demo from Melissa was really in-depth.
Sarah
Nov 16,2022Cameron did a good job of answering our questions and showed us the platform clearly.
Dean
Nov 15,2022Emma (our Customer Success Manager) has been an absolute pleasure to work with from Lead Forensics. She has been very patient in explaining things to us, flexible, friendly and truly committed to adding value to our sales processes. We very much look forward to our meetings with Emma as we know we will leave with greater insight, perspectives and approaches. Highly recommend Lead Forensics and very satisfied with all of the help, information and guidance we have received thus far.
David
Nov 10,2022Joe has been a great partner for us at LeadForensics. Clearly has our best interest in mind and his approach is friendly and informative w/out being pushy. Never felt that he was trying to 'upsell' -- just wanting to help us. Our best account manager by far.
3000 Lakeside, North Harbour, PO6 3EN, Portsmouth, GB
http://www.leadforensics.com
Mertcan Uctu
Feb 24,2023James Garnier from LeadForensics is a professional and effective sales representative who has demonstrated strong skills in lead generation and sales. He is knowledgeable about the products and services offered by the company and is able to communicate their benefits to potential clients in a clear and concise manner.