When we ordered we were advised the product was in stock then 4 days later rang to check it had been dispatched as we hadn't received any emails and advised of a delay due to being out of stock. Due to delay we haven't used the product yet.
Great service ,no hassle and delivered on time.
Easy to order and speedy delivery. Good item. Thanks
Best price I found online or in shops for this model of paddle board. It arrived earlier than expected. All round winner!
Delivered on time, well packaged. Looks good
Was about to pull the trigger on an online purchase and thought I would ask on the Web chat whether they did a Camc or C&CC discount. They didn't but advised me to call them instead of buying online and they gave me a 5% discount. Very happy 😊. Quick delivery as well, can't fault them in the slightest and will definitely use again.
With a very competitive price tag and free delivery my order was dealt with very promptly and delivered in 7 days . Great service
Quick and easy to use, and my item arrived much sooner than I expected. Good overall experience, would use again
Bought a caravan awning last month used it once and started leaking in … sent lots of emails and photos and actually tried to blame my new caravan for the fault 🙄the awning is not right and not fit for purpose and saying they won’t do a thing for something I’ve had 4 weeks and used for 3 days …or and if I want to send it back to be checked they are going to charge me £15 .. absolute joke 😡so I’m now stuck with an awning that’s not fit for purpose… Don’t buy from this company after sales service is a joke …
Fast efficient informed and knowledgeable staff 5 star withouta doubt
Great company really helpful and engaging staff going above and beyond to help customers
Found the company whilst looking for best price for our new awning and they came up the cheapest. Purchase arrived within couple of days so really pleased with the speed of delivery. Have tried the awning out in back garden and all seems fine so looking forward to our next trip away. Would purchase from this site again and would highly recommend.
Excellant service good response would use again
Good quick service, item well packed, good communication.
Good service and prompt delivery
Absolutely brilliant, excellent service, will keep buying
Good price good delivery
The guy on the phone was knowledgeable and talked me through the item wanted. It arrived quickly, and was easy to put up. Excellent service.
I had two issues - there were problems with my credit card (bank issue), and I accidentally ordered the wrong product. The support staff were incredibly prompt, helpful and patient, sorting my issues and getting things back on track.
Sandra Watts
Aug 14,2023I have ordered from this company several times but this has been the first time of returning an item. The customer is expected to pay for the return (unless faulty). No advice note or returns label & instructions on its return was sent with the item. This would have simplified the process of having to make several phone calls to Leisure Outlet in understanding their returns policy within their T&C's which were not clear.