Explore a life of luxury with us here at Lexus Woodford. Lexus Woodford was born in the year 2000, almost a decade after Hills Motor Group’s first dealership Hills of Woodford Toyota.
Since, Lexus Woodford has triumphed reflecting luxury, performance and reliability in both our products and customer service. Being a family run business we can assure you that you can have the confidence in the quality and personalised service you’ll receive when visiting our centre. Onomotashi is our benchmark here at Lexus Woodford. Translated, Onomatashi is a Japanese term used to represent the act of providing detailed service in a variety of ways to allow guests to spend a relaxing and memorable time by putting customers first which is exactly what we aim to deliver to all of our customers visiting our centre.
Wonderful service... Erol and Marisa were so helpful and very friendly . They spent time with us, telling us everything we needed to know about our new car
Lexus have been okay throughout the porches, but by far the most amazing part would have to be the hand over. You’ve truly struck gold with Marisa, she was extremely patient and thorough in each and every explanation. Thank you for taking the time to help me get up to speed!
Marisa has been extremely helpful and friendly and has made the handover of my new car very pleasant
I picked up my new car yesterday and was seen by Erol and Marisa they were both excellent, friendly, efficient and had a brilliant knowledge of the car. First class service!
I was seen by Marisa Spence who inducted me to my new car. She made me very welcome and gave a very thorough information about my new car. I have been a happy customer.
Poppy was brilliant at showing me all the features of the new electric car. She was very instrumental in helping me to find a suitable LEXUS vehicle that was ideal for my needs. It was a pleasure dealing with her and her other colleagues namely Merisa and Simon. I would highly recommend Lexus Woodford for a good customer service.
Great service all round, very comfortable and pleasant experience. Particular thanks to Tracie, who was first class.
Very pleasant and relaxed experience at Woodford Lexus today. Impressed with the courteous nature displayed by Tracy. Always smiling and generally pleasant. Very helpful at all times.
Shouting all my gratitude to Alex K in Woodford. Hes been my go to person for all my cars and has been a godsend. This time round i defo ordered my new car based on his trust with colour and style and as ive been with lexus for many years now Alex knows exactly the kind of cars i like. He smashed it for the 5th time and got it spot on. Loving every bit of my car and especially the interior colour. Thank you again Alex :)
Tracie at Reception greeted me and looked after my needs whilst I waited for the second key on my Lexus to be programmed. Likewise the service adviser Charlotte and technician Neil were just as attentive and efficient.
So professional, so smooth. Engineering team is top class and the host Tracie is fantastic. Highly recommended A+++++
Lexus woodford the best dealer with best staff . Your are always welcome with very friendly smile.Tracie is very wonderful lady she offered me coffee twice. What a wonderful customer service. The staff are very friendly. I always feel I'm at home seating with my friends and family.they keep updating with the on going service's. Jeremy a great man with great customer service. Thank Lexus woodford.The cleaner may put little more attention cleaning the car .
Very friendly and welcoming. Perhaps the first time I was allowed to browse all the cars in the dealership on my own, while being pampered by Tracie with coffee, tea, biscuits and water.
Friendly, welding team. Loved the video from the technician. Not overly pushy selling items and add ons that’s totally up to me but all explained well. Great experience with a great service package for the next couple of services.
Ashif was great today, toldbme everything to keep me safe on the road. Thanks
Thanks for today AZ
Ashong was amazing Thank you lexus woodford
The courtesy and efficiency of Errol and Tracey made getting our new UX250 F-Sport from Woodford a real pleasure. Their approach to customer service is exemplary.
Woodford Lexus servers department you always get good friendly welcome and Tracie makes a good coffee when you enter the door and any question or problems with the car they steer you in the right direction with best-course of action I would recommend using this branch Graham
Jan Wheeler
Sep 28,2023Fantastic attention paid to both of us.Mariss⁰a & Ty treated us with respect & tons of patience.We returned to the showroom as our phones wouldn't link to the car.Once again they were friendly & attentive.Cai was asked to assist in setting up the connected services.He was also friendly & helpful.10 out of 10 for all three!