Explore a life of luxury with us here at Lexus Woodford. Lexus Woodford was born in the year 2000, almost a decade after Hills Motor Group’s first dealership Hills of Woodford Toyota.
Since, Lexus Woodford has triumphed reflecting luxury, performance and reliability in both our products and customer service. Being a family run business we can assure you that you can have the confidence in the quality and personalised service you’ll receive when visiting our centre. Onomotashi is our benchmark here at Lexus Woodford. Translated, Onomatashi is a Japanese term used to represent the act of providing detailed service in a variety of ways to allow guests to spend a relaxing and memorable time by putting customers first which is exactly what we aim to deliver to all of our customers visiting our centre.
One of the worse branch ever been to every one them is full of liars, ones you brought the from them the chance there word. Im having fuel consumption issues with my CT200 and different manager giving me different advice one of manager are saying you getting more miles then my car wow 😂 I wouldn’t recommend my enemies to go to this place. DO NOT BUY CAR FROM THIS GUYS
The sales lady very helpful and explain the different models available in SUV.
Can’t fault the sales team as they were professional and helpful,, however after collecting the car I noticed it was pulling to the left sharply and dangerous ( only seven miles from collecting) so I had to call recovery and took it to a local garage to have the tyres tracking fixed !!! Since then I called Lexus but got nowhere. Not what I expected from a reputable company.
We bought a Lexus UX From your Woodford branch and we are so happy with it. The staff there were amazing. George the sales man couldn’t have been more helpful. He really did go above and beyond. George’s people skills are second to none. He is an asset to Lexus.
This is my 4th Lexus As always the service here is first class from the sales team especially in the current climate. I think the fact that this is my 4th Lexus from the same dealership speaks for itself. Great dealership with in my option the best product on the market.
This was the 4th lexus I have brought from this dealership and again very pleased. The reason I didn't give 5 stars was I haven't had a phone call or email after taking delevierly asking whether everything was OK.
Very polite and professional Ms Alanah Welch is very highly recommended And rest of staff are very warm
It was overall a very pleasant experience. The staff was very helpful and patient at every step. They gave a real good deal.
We were treated very well by all the staff. George handled our journey with getting our car and was amazing. He answered our many questions with great detail and was very vigilant in his work. Would highly recommend Lexus Woodford as the staff are all kind and friendly.
Great service. Thank you!
Considering the difficulties associated with COVID atm and the sales for the new September registrations, I found the level of attention to be excellent. There was no sales pressure and Matthew was extremely helpful in selecting the right vehicle.
The experience of buying the lexus was enjoyable despite the COVID issues. everything was great collected the car and am enjoying the experience. will certainly recommend lexus at woodford to my friends
I had a great experience purchasing my vehicle from Lexus Woodford. They made me feel very welcomed, considering the virus.
Excellent service in every step of the transactions. Thank you George Eagell for taking time the to explain all the processes. You have made purchasing a car less complicated that I have anticipated. I will gladly recommend anyone to Lexus Woodford. Johne
Having been a client for many years at Hills Lexus Woodford the service and communication is first class The Staff team are great conscientious and always willing to go the extra mile - It is always rewarding to get first class service in a very well managed branch
Good dealership. Matthew Dennis was helpful from the start until I collected the keys to my Lexus RX450F Sport. All done in 1 week... That’s what I call good service/communication.
The staff was very friendly and accommodating and the sales person who assist me , Mr alexander Kennedy was excellent
Great customer service by George However after I brought the car I had few issues with the car and it’s meant to sorted by Mr Jeremy. But I guess due to covid 19 They closed but could been sorted before the now I can’t get through to anyone from the showroom. Really disappointed ☹️
I have been very impressed by the service I have received so far. Having been in the car trade myself I felt that I have been treated with respect and honesty. My sales person, Alanah is the sweetest, most friendly sales person I have dealt with and it was an absolute pleasure to do business with her. Not only did she listen to my requirements she took time to get to know me and gain my trust. I received my new car quickly and in the present circumstances this was important to me. Thank you also to the rest of the team for making me feel welcome and especially Nick, the sales manager who also looked after me and helped to get delivery arranged quickly. Lastly I love my new car and would definitely recommend Lexus Woodford.
Mr D Pomell
Nov 04,2020All together the initial part of my dealing with the showroom is ok. But, the car was not cleaned thoroughly before I collected it (having paid £499 for that thorough clean) with the left rear near side alloy wheel hub scuffed between the day I selected it and when I collected it. Now I am told the faults cannot be done because of the lockdown. Disappointing.