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Lit Fibre

Hosted by David Simmons

4.5 (885 Reviews)

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Get the internet you deserve!

Think all internet is the same? Think again.

At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team.

We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household.

Plus, no mid-contract price hikes. Ever!

It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly.

Get Lit Fibre

Reviews 885

4.5

Out of 5.0

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Gordon Webster
Jan 10,2025

Polite, understood my problem and rectified

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Chris Baker
Jan 09,2025

Everytime I've needed to call Lit, and there have only been a few times in 2 years, I've been very well looked after.

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Mr Trevor B
Jan 09,2025

Fast response, efficient service and polite Agent

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MISS Sandra Gowrley
Jan 09,2025

The guide was amazing he really put a smile on my face after being really poorly he was just what I needed and sorted my new contract easily explained everything in full made my renewal a pleasure to do

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Chris
Jan 09,2025

Renewal came up and I shopped around. Luckily LiFibre matched it as I've been very happy with the service.

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Mark
Jan 08,2025

We had an installation today by Lit Fibre. While the day got off to a challenging start with the first set of installers, the second team arrived at midday and completely turned things around. A special thanks to Jack for his exceptional “can-do” attitude—he managed to complete the entire job from start to finish, leaving us with superfast internet. His work was thorough, clean, and delivered with enthusiasm and professionalism. Thank you Jack!

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Andrew Collins
Jan 08,2025

Just got off of the phone to a lovely chap called Nick. I just wanted to swap the contracts to a new one when this one ended. Nick couldn't have done more to help and even managed to get the monthly price reduced without myself even asking. Fantastic bloke and excellent customer service skills.

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Nicolas
Jan 07,2025

Absolutely brilliant. Very professional install, top notch service and IT helpdesk that knows what they are talking about

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Marcel du Preez
Jan 07,2025

Call was answered quickly, and Lenny was great. My request for moving my service was scheduled for my requested day. No issues.

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David
Jan 07,2025

Installation was quickly done and neat. Staff were profession and polite. It took longer than it should have done to get the network configured correctly so there was a delay before my hub went live. Now it has, the connection is very solid and fast. Support easy to reach and extremely professional.

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customer
Jan 04,2025

Had a problem with lit fibre, the 1st time since I have been with them in 10 months, I have 2 gaming kids and the speed has been brilliant until today. Spoke to an advisor named IRO absolutely brilliant and had us up and running in no time. Cannot fault the service I received today.

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customer
Jan 03,2025

Great customer service. Never had any issues

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Renata
Jan 02,2025

Excelent customer service, Iro/Ero was very friendly abd helpful. I ussualy dread of swiching to new provider but it was streight and easy.

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Chantal Wright
Jan 02,2025

Their installation was quick and efficient.Their after service is great! They keep the client informed and turnaround is excellent.

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A Anderson
Jan 01,2025

Even on a bank holiday they are there giving service to their customers. Something other businesses could learn from.

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Alexis
Dec 31,2024

Great support and quick to answer!

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Leon Arghyrou
Dec 30,2024

I sent an email asking to switch bank account details and was answered within 30 seconds!!! If Carlsberg done broadband providers....

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Tony warner
Dec 30,2024

I spoke to Nick and he was very helpful. I'm happy to stay with you for another 2 years. Thank you.

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customer
Dec 30,2024

It was a pleasure speaking with Lenny this morning he sorted my new package out straight away and straight to the point I agreed and it was all sorted amazing service.

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Tim Butterworth
Dec 30,2024

Iro offered a solution

0330 460 4610 [email protected]

15 Bedford Street, WC2E 9HE, London, GB

http://litfibre.com

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