I have been shopping with Longdan and enjoying their products and service for almost a year. Recently I bought a promotional product but was charged at full price. It was my mistake that I didn't check the total cost before making my payment. But anyway, I got in touch with Longdan and they responded immediately that the promotion was expired a week before but due to a technical issue the website was not updated at the time of my purchase. But they would refund me an equivalent to the promotion I should have got, and I received it on the following day. Couldn't be more pleased! Thank you Longdan for listening to and valuing your customers!
Great shopping. Plenty of stuff to choose from, prompt delivery, fair prices.
Slow to despatch my order, till I sent a email,?!!! They said oversight on there part, the goods arrived in good order and dates, no doubt I well be enjoying food item's 👍
Well pleased with the transaction.Goods arrived well packed and in good condition. Will not hesitate to reorder when the time comes.
Too late to deliver, why the staff call me to confirm the info? I ve already done it already on website
Very good products, well packed, delivery early than I expected. Very happy. Thanks
Delicious dumplings! Amazing service with everything properly freezer packed and safe. Very impressed!!
Great delivery service and customer service. There is wide range of options available so it would be like a heaven for Asian food lover. Me and my partner regularly buy from them every month with no issue. Once there was an out of date item among the products, which they immediately refunded for us and even provided discount code for next time purchase.
Brilliant! All still frozen well. Thanks million xx
My experience with Longdan was quite positive, the frozen food was packaged really well and so were everything else. They do charge an extra for frozen delivery which is understandable of course. I would like to see more snack range if that's at all possible. Overall I would recommend it to anyone I know.
Fresh food, great service and cheaper than the other shop. From now on I will ordering food from you
The service is fine. However, the wait of package will need to be carefully considered because all vegetable were spoilt except fish mint.
Really good delivery charges, food arrived frozen. Great choice and value.
Fast delivery and fresh food.
Service was really good very impressed keep it up.
Been very please with the service from Longdan. Ordered twice from them now and been very happy with my orders.
Excellent products! I just hope some are not always so out of stock so quickly!
Great food and reasonable price. I will odder again😊.
Quick delivery. Fragile products were carefully packaged in eco friendly wrapping paper. Very happy with the purchase :)
Rei
Apr 09,2021My only experience with this company has been great. There were two items from my (rather large) order that were out of stock and they contacted me about it straight away, refunding the one I didn't want to wait for. Everything was well packaged and prices are very competitive. I'm also quite happy with their selection, though it never hurts to have more snack options like Kit-Kats and even more mochi flavours. :) I will definitely be buying from them again.